I like to have a pair of glasses for each day and I have now found a store to cater to my glasses…read morefetish. Basically one pair of Designer Frames with lenses at my Optometrist was $550 with a rebate. The lenses are terrible and they constantly fog up. I love the frames but I can tell the glasses were just thrown together. Also the fact that the optometrist rang me close to harrassment to try out some Contact Lenses for free , of course. I had to avoid him in the street. Not long after I find this cool place and I love that I can get 2 pairs of specs for less than $400 with no rebate. I hadnt heard of Bailey Nelson until they opened in the Shire . Since googling, Im well impressed. Story goes , a couple of hipsters started the business in Bondi and like to help people save money, so they cut out all the unneccessary middlemen. At B&N They rang my previous Optometrist to confirm my prescription and had the glasses made up in a week . Its not my imagination but the lenses are really clear and I wasnt asked if I want the works , like Fog Free, Glare Free, Scratch resistant , Break Free etc . Honestly the BS that we have to answer , who would say no ? No Im good thanks I want my glasses to fog and break easily . As I know that it costs about a dollar to make them and you are all parasites but lets waste more time. How thin would you like to go ? well I still want to resemble Coke Bottles of course NOT. They dont do this at B&N . Also they dont have a big neon sign on the side to advertise their brand . Its descretely displayed on th inside of the arm. Im thinking they would update quite regularly as they are fashion forward . The same colours come in different frames for different shapes etc. Makes so much sense to me. I will always buy my glasses here now.

Should've gone to Clovelly Optical Simply the best optical…read morestore in Sydney for all of your eye care needs (and I travel across Sydney for that very reason). I must have purchased twenty frames/lenses over the years from everyday eye wear to sunglasses to specialist sports eye wear. Tony is a 'genius' dispenser and specialises in tricky prescriptions. I always seem to find the perfect, high quality fashion frames and nobody can get your lenses as thin and clear as Tony. Tell him Scott sent you.

My perception of OPSM is always expensive! Well, so far…read moregood service and latest technology is something that doesn't come cheap. Their optometrist offered me to get more advance test for glaucoma, the invisible eye desease, cost $ 60 that not yet cover either Medicare or held fund such HCF, that included health result of your retina. I know, sounds crazy right? Well apart from that, sales reps are very professional and they offer the best service by my opinion to help you finding the best available frame or sunnies that you love. I would recommended this shop to everyone.

I have so much trouble finding sunglasses and specs that suit me. There must be something wrong…read morewith my face lol. George Skoufis is the only optometrist that has sourced and found both sunglasses and specs that I can wear in public and look cool. I can't and won't go anywhere else. They have collections from uncommon Australian and overseas based eyewear designers, so you will most likely walk out with eyewear that no one else in Sydney will have. You won't find Prada, Chanel or Gucci here. The staff there really make an effort to make sure you find the perfect pair and have a great sense of style! Recommend this optometrist if you want to look unique, stylish or just plain cool. Very eastern suburbs :)

Really great selection of frames. And the service was incredible. They helped me pick frames and…read morefit me in for an eye appointment on a Monday and then had the frames ready the next day and held the store open a few minutes when I was running late to pick them up. Very grateful and impressed

Fixed my wife's broken glasses using existing lenses and new frames. A lifesaver while we are…read moretraveling.

Awesome customer service, prompt, efficient and friendly. Only downside is the range isn't huge for…read moreguys, but the prices are pretty damn good. They said a week and half for glasses which is a bit longer than I normally wait for at OPSM. The optometrist was very good, explained everything in plain simple English... Which is not very common when dealing with medical professionals

Tom is one of the best optometrists in Australia. Very thorough, friendly and genuinely cares for…read morehis patients. He tested my nephew today and went above and beyond. Highly recommended.

Extremely disappointing experience after being a long-term customer…read more I have been a customer of this practice for many years. All three of my children have had glasses through them, and my family has spent many thousands of dollars with the practice. I have also regularly recommended them through local mums/pages and my neurodiverse support network. My previous review from 4-5 years ago was positive, which makes this experience even more disappointing. I purchased prescription glasses for $805, along with Jimmy Choo prescription sunglasses, bringing the total to $1,315. The sunglasses were a discontinued display model, and I was advised by Litza that to receive the discounted price on the sunglasses, I also had to purchase another pair of prescription glasses through the practice. I agreed and purchased the whole package through them, despite finding the same prescription frame online for considerably less, because I trusted the practice and wanted to support a business I had been loyal to for years. There were also pricing issues. I had notes of my discussions with Litza regarding the agreed price, yet the price increased by another $21 when I collected the glasses. They also took over a month to arrive, and I was advised I would receive an additional representative discount because of the delay. This ultimately did not happen. The prescription glasses themselves have been a nightmare. I specifically told the practice I needed them for driving, including night driving. I chose and paid extra for FL-41 lenses due to my migraines. I was told they would be suitable for night driving, but I have found them unsuitable for me and raised this with the practice. I was told I needed to "get used to the lenses." My refund request, however, is about the frame, not the FL-41 lenses. The frame causes significant pressure around my temples and I develop migraines during daytime wear, often within 15-20 minutes. I attended multiple adjustment appointments and even used tissues around the arms of the frame to try to relieve the pressure because I genuinely wanted them to work. I asked about changing to a smaller/lighter frame but was told there would be an additional cost. The frame has now been loosened twice and slips down my nose while still putting pressure on my temples. I have since sought independent opinions from three optometrists, who have advised that the frame is too heavy for my face and, particularly given my migraines, that the weight and pressure around my temples are contributing to the problem. Despite this, I have repeatedly been asked to return for another adjustment. I am seeking a refund because I cannot comfortably wear these glasses for their intended purpose. What has been most upsetting is the way this has been handled. My requests were referred to as my "demands" becoming more and more, despite my position remaining the same: I simply wanted glasses I could actually wear. After multiple attempts to resolve this directly, and emails going unanswered, I have now lodged the matter with NSW Fair Trading and will consider NCAT if necessary. The most disappointing part is how a long-term customer who has supported, recommended and trusted this practice for years has been treated when something went wrong. Customer service isn't really tested when everything goes perfectly. It's tested when something goes wrong and a customer needs help finding a fair resolution. Sadly, I genuinely expected better.

Where to start , i first came to this optometrist back in March 2011 to enquire about getting…read morecontact lenses & ended up here cause it was conveniently close to my work at the time . They were super friendly and helpful in describing to me the different types that there was, i opted for the 1 monthlies for peice of mind of just put my contact lenses in once a month !! I live close to Hurstville & work in Alexandria now, but I've kept coming back to this same optometrist every 6 months for a check up and a new batch of contact lenses . You'll have to meet the staff for yourself to know what i mean i when i say that i look forward for my 6 months check up or even don't mind popping in & saying Hello when I'm in the westfeilds for something else !! I was here today to go from contact lenses back to the wearing glasses.. i guess only cause i was self conscious before but now I'm not fussed with it . So if your looking for an inviting, friendly & helpful Optometrist give this one a go !!

I've been a client here at Dymocks Building in Sydney CBD for years, and would recommend this…read morepractice without hesitation. John (Dr. Della Marta) may seem dry and abrupt, but really is a competent optometrist who is a straightshooter. I would come here for exams (most or all costs covered by Medicare), contact lenses and glasses (Medibank came in awfully handy in those days) regularly, and the staff here were always friendly, efficient, and helpful. I wish all of them well.