I bought my new ebike in to add a rear rack and a handlebar riser. I was specific with the tech…read moreabout the handlebar riser working with the existing wiring. I was told no problem by the tech. I received notification that neither could be done. When I picked up my bike I was invoiced for $35 for rotating my handlebar 20 degrees. I could have done that in 2 minutes myself. If the work couldn't be done initially despite the tech telling me it could, I would have just taken the bike home and saved $35

I desperately wanted a watermelon Nutcase helmet. Unfortunately after talking to the Canadian…read moreNutcase branch office I found out I could not wear one due to the new design having a magnetic clip on the left hand side. I have an internal defibrillator and can't have a magnet that close to the device. I was told that Western Cycle did in fact have the older version and to contact them. They generously offered to ship one to me in Ontario despite this being something that they don't normally do. I spoke with them on Friday afternoon and my helmet arrived Monday afternoon. Wow these guys really went above and beyond in customer service :) Excellent!! Can't give this store enough praise. Thank-you so much!!

Would like to thank Harvey for his quick service - under the circumstances of short notice and not…read moresure what the problem was, he fixed it efficiently. He unfortunately had to come back and fix a problem which showed up after he left and he did not hesitate to do so at no additional charge. There was no tricky, tricky just good, honest Canadian workmanship. We will call again if ever it is required and again Thank you Harvey!!!!!

Not the whole truth - He was speedy, and came over quickly, But when I asked him for a quote as to…read morehow much it would cost to come and take a look at the washing machine he quoted me $59.95 for the service call. Then after coming over for 10 minutes and finding nothing wrong with the machine, he tagged on an extra $25.00 for labour. Tricky tricky. Quite convenient before the long weekend as well.

The staff at PMW were very knowledgeable, friendly, and professional. They immediately looked at…read morewhat needed to be resolved by diagnosing and and then reparing my laptop. I'll definitely consider using thier services if the need arises in the future. Great service, and most importantly the terminology of what was discussed was easy to interpret. All in all I was very pleased to have chosen Prarie Micro Works Inc!

In todays world it is so nice to find someone who cares and helps others.. My Aunt who is in her…read more80's had a windows 10 upgrade and she did not know where to turn in order to get her computer up and running..I was unable to help from 228 miles away and advised her to phone a computer repair shop.Thankfully, she chose Prairie Micro ... they were kind enough to walk her through the upgrade...and only asked for her to consider them when the time comes for a computer repair...how refreshing to know there are still good caring people out there..Anyone reading this review should seriously consider them should you require your computer looked at....Much thanks PMW

Great work! I came in late in the day on a Friday with an urgent job. Despite having plenty on…read moretheir docket, they fixed my bike up within a half hour. It was a huge relief. Recommend 100%!

Awesome Customer service, great work. We took our E bikes in for some maintenance. Larry and Neil…read morehelped us out and were awesome , so friendly, accommodating and helpful.

Nothing but problems. I paid $1500 for a pair of glasses and they reversed the prescription the…read morefirst time and failed to have the anti-scratch coating both other times I had lenses. Additionally, the customer service went to 0% after I had my first issue.

2 pairs for my son, 1 for me. Great glasses. Picking a pair wasn't even stressful. Great service…read more Thank you!