extremely rude workers! hung up on me. expensive work and not even good. going to go to a cheaper and better place for sure.

I had accidentally made a reservation for the wrong day the guys show up. I apologize and told them I'd have them come back. The night they come back they made some snark comment "I wasn't sure you'd need me this time." I just said "yes I do. Come on in. I have a washer that needs to be taken" they quoted me 90$ and I also intended on tipping them so let's just say $140 for them to take this washer away. I told them I was alright and wasn't sure that price was gonna work for my budget. The guy very annoyed asked what I wanted to pay. I told him I would just have some family come haul it off. Then he tells me "I can do 70$. that's the best I can do." I highly recommend going to J&T services. They are local in Springfield and super friendly. read more

I just called to see what the cost would be to haul a couple of beds, sofa and chair off, they told me that if the stuff took up a small amount of space it would cost 100, then went up from there. I informed them I was not paying that kind of money to haul my stuff off. read more

You have officially been warned. The drivers were not only an hour late but rude too. They blamed me and then hung up on me when I told them I was at my kids school. I had to go in and pull my kids early to get home because they didn't have time. Then they were still 20 min behind from what they told me on the phone. They tried telling me they had a two hour window to work with and I agreed, but my appointment time was at 12:30 and it was now 3:45. Then they tried saying they didn't have any of my information which the main number admitted that was a lie, because all the info they asked me was correct. They did not grab anywhere near the rest of the stuff and said they would "probably" call back in a couple days and left. I was appauled. I then called and explained everything and they couldn't believe it either. They said they were making the appointment for them to come back tonight and I got a call from the local office here in Springfield from I'm guessing their boss, who's first words were "let's get something strait". I'm sure you can guess how it went from there, let's just say he even joked about me going to the cancer center for treatments. I see why the drivers were the way they were now, the apple doesn't fall far from the tree. Worst and saddest experience as well as display on there part by far. I received a follow up call and I explained what happened yet again and they couldn't believe it and said someone was going to do an investigation on this. Good luck if you try this company. read more

On time, quick & efficient work/pickup & courteous hardworking employees that answered all of my questions & cleaned up area once loading was done. I would use this service again in a heartbeat! Happy customer! read more

$90 to haul away a twin mattress is crazy!! other companies around here quoted prices half of what got junk said. it pays to shop around.