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From J's review
Aug 29, 2025
You know that giddy feeling when you hire a "pro" to do something for you and they meet and/or exceed your expectations? My experience with Solid Structures wasn't that. Every step added layers of disappointment. I've debated whether to leave this review or not ever since SS finished my 30x40 shop four months ago in April. But every time I go to work on finishing the interior I get so pissed. Just today I was using my laser level to lay out marks for an upcoming mezzanine build. In doing that I discovered the posts, the primary bones of the building are up to 3/4 inch from plumb at 12 feet. Some leaning one way, some another way. Some irregularities I could see as they built and called them out on it. Andy, the project lead actually showed up one day during the 5 week build because I called to complain about the building being racked. When the builders went to sheet the roof the OSB that was hanging long looked like a jagged saw blade. Obviously something wasn't square. Just so you know, Solid Structures doesn't use their own crews for every build. In my case it was a contract builder working for SS and he provided his own inexperienced crew who were left to themselves often. This contractor is still managed by SS supposedly but as I said before I only saw Andy once at my request. Be very aware this company has an extraordinary amount of overhead. Aside from the salesman and builder I spoke with 6 other people who did no actual building. Jim, the owner and engineer drew up the plans. The other 5 peeps did?? The crew that showed here didn't speak English except for the leader of the band. But he was often not here. When he was things went okay but by then a lot of bad stuff had already happened. Several times I pointed stuff out that they wound up redoing but not everything. They would have to start from scratch to fix the problems and the problems compounded with each misguided step they took. They've been " done" for four plus months now. Im glad they're no longer on my property. Standing outside the building you can clearly see the south eve line with a significant belly in it. They tried to cover the crappy build by adjusting the metal facia. Putting a ribbon on a pig. Its still a pig. Standing inside you can see in several places the purlins not parallel. The LVLs over two of the garage door are out of whack somehow. Like I said before the posts are not plumb. I reset one of the windows during construction instead of waiting for them because it was not level or plumb becausethe sill wasn'tlevel and they just plopped the window down on that sill and screwed it down. I plan to put 3/4 plywood on the walls and am not looking forward to how jacked up that's going to be at the corners. Communication with SS was terrible!! The salesman was good of course but after that it sucked. Materials just got delivered one day with no notice. That was about 12 weeks after signing papers. Good thing I happened to be home. That was like January 25th. Bobby, told me not to worry that weather wouldn't hurt the piles of lumber, trusses, laminated posts. B.S.!! I used my own materials to cover it all up. And there it sat for about 5 weeks in rain, snown etc. Then the contract crew shows up. They had l think four ladders, a four foot Harbor freight Pittsburgh level, a few impact drivers, string lines, a circ saw, and their favorite... the nail gun! Those kids may not know building or English but they know how to pull the trigger on a nail gun! In the worse case they used 12 nails at one location nailing to a truss end. Nails!!! I have no doubt the lumber is going to turn to splinters as it dries. I never saw a laser level on site. Only the 4' level. Its been mostly dry in this god forsaken Yakima Valley since the shack got built so I can't speak to how water tight the roof is. I did myself a disservice by watching post frame builders on YouTube. RR buildings, MR post frame. Channels like that. Guys who apparently really care about doing things right. Well, turns out I got something very different than that. My expectations were way off. So now I've got my 75K racked shack that looks best from a distance. Three sides actually look good from the outside. Looking at other SS reviews I see either 1 star or 5 stars. I very much wish this one was 5. Its a daily disappointment this building. Solid Structures or Shitty Shacks? YMMV read more

