This company is so terrible when it comes to customer service. I have been receiving jugs of for the past couple of months now. Since receiving water there has been no consistent delivery date and has been whenever they feel like it. My biggest complaint is that they never once picked up any of the empty bottles!!! I have 11 bottles taking up all the spare in my spare room! I've called countless of times to schedule a time to have these picked up, they would give me a date between a four hour time period and no one would ever show up. After calling over and over and rearranging my schedule to have these picked up no one would show up. Here I am about to move calling and calling with being told the same thing. I was able to talk to Terri who was very helpful and seemed to handle this situation better. Once again I have a scheduled pick it for all these bottles and hoping someone actually arrives.. Also not to mention when I was being helped this last time I found out they never had my address correct??? Confused on how they can deliver so much water with an incorrect address? This company is a mess read more