This is about how this business lied. They do business with Anytime Mailbox so both are culpable. I am in shock at what this company and business is capable of. AM and PacNMailPlus are deleting negative experiences from Social Media and they will block you. AM are also not holding this business accountable for their shoddy business practices. Instead they will delete your account or offer to move you forcing you to start all over changing all your mail and redoing the notary. If your ask for proof of any wrongdoing they will ignore you. I have been with them since around April and only have received 2 letters. Both were either scanned or photographed incorrectly. I contacted Anytime Mailbox by Facebook messenger and before I could even get an answer they would send me emails saying my issues were resolved. They also sent me a thread from another customer asking me if I wanted to add my husband even though I am not married. So I called PacnmailPlus in Hampton Virginia and spoke with Karen the manager. Obviously a big mistake as she later lied and said I yelled at her according to Anytime Mailbox. She told Anytime Mailbox they were going to cancel my account and not accept any mail and Anytime mailbox sent me an email trying to move my account to another location without telling me why or showing proof of what I did wrong. I had to even ask. IMO this is a very unethical company as the only way they seem to be able to get good reviews is to block anyone that shares their negative experiences. When you leave a negative review or experience on Facebook, Instagram, X...what they will do is contact you by PM saying they want to resolve it. But what you don't realize is that they deleted your comments so when others customers have an issue they will think that they are the only ones with the problem. Look at their Social Media? Where are all the negative reviews.? Not once did I curse, raise my voice or say anything inappropriate. So all I can say is use them at your own risks and have a papertrail. Never speak with them by phone unless you can record them. If they refuse. HANG UP read more