1/29/26
Last visit at Horne was for my 2023 Telluride.
Vehicle
August 2025 production lot custom ordered Telluride SXP and rumored final model year of their V-6. This is my third Telluride.
This is my second visit to my new dealership, Horne KIA who has earned my business after a disastrous experience at my previous dealership. See that review for more details.
Service bay express lane
Arrived at 7 am appointment for my post engine break-in period oil change. Mileage was at ~3k.
Service greeting 5/5
I was promptly greeted by a service attendant who was welcoming and got me checked in. In a minutes I met my service advisor Reid who was very customer focused and a fellow gear-head. He had I headed to the lounge in short order.
Customer Lounge 5/5
Horne has a great facility including its customer service lounge . WiFi and workspace for those connecting to Yelp, the office or checking the news.
During my wait I received periodic text status of my vehicle, so welcomed!
In approximately one hour Reid joined me in the lounge went over everything they did, what wasn't necessary this trip and put us on back one the road!
Thx Horne KIA for great customer care!
Drive well my friends-SYOY! read more