Wow, I'm glad I didn't check Yelp before booking our one-way flight from Edinburgh to Prague. I hadn't ever heard of EasyJet before looking into options, but it kept coming up in my searches, and they always had the best price (depending on the day of travel, of course). I got the sense from the site itself that this airline would be the equivalent of a JetBlue flight - cheap airfare, but everything else would cost me. And in that, I was right. We paid to sit together. We paid to have our bags flown to Prague with us. They wanted us to pay for other things along the way, but we declined. Though they charge for every hold bag you plan to bring with you, and though they have restrictions on weight, your allowance can be spread among all your bags, so if you have one very heavy one (like us), you won't pay an overage if your baggage weight is less than the total allowed. Did that make sense? I downloaded the app and synced everything up prior to even leaving the United States. I had received an e-mail about a month before we were set to travel, telling me that check-in for the flight was open. That was unheard of, but I took advantage of that by checking in from San Diego. I then used the app and the site to update our baggage information, and to verify all the pertinent details. The morning of our flight, we got to the airport super early because we wanted to make sure we got to the gate with enough time to spare. We had heard all kinds of horror stories about how airlines like this will close the gates and not allow passengers on board, and we were not trying to have that happen to us. Upon entering the airport, we quickly found the counter for EasyJet, and headed towards the self-check kiosks. We had three hold bags in total, and used the kiosks in conjunction with the app on my phone in order to get everything properly checked in. It went smoothly for the first two bags, but when we got to the big one, it printed out our tags, but then gave us an error. We walked up to the first person we saw and told her what happened; she told us we needed to go to the counter. At the counter - with all three bags in tow - we told the agent there what had transpired, and she ran our tickets through to see what had happened. If she found out, she didn't share the details with us. But what she did do was verify that everything was in order, and took our bags for us, before letting us know where we had to go to get to our gate. The wait at the gate wasn't terrible. They opened the doors on time, and directed us to the correct boarding location once we were through. The flight was smooth and on time. It was a bit jarring, though - the first announcement made over the intercom was not in English, and it was the first time I actually felt like we were in a different country while on this trip. Maybe our experience was out of the norm, but I have no reason to hate on this airline. The service, the pricing and the accountability was just fine for us. read more