I only gave them 1 Star because I had to to do this review & they don't even deserve that. I was craving an Iced Matcha Latte & came here to get one. What she served was a murky watery slop that wasn't even fit to drink. I looked at it & told her this was not a Matcha Latte & she said sorry we ran out of Matcha & there wasn't enough left for your drink. I then asked " Why even serve this to a customer?! It's watered down" Being I was with someone that was being impatient I couldn't even wait for a refund so I reluctantly took the drink to add my own Matcha when I got home. Very disappointed & I won't go back to this particular Dunkin' Donuts again. Not Happy. read more