Meh. Just like car dealers, the sales team promises things that the installers do not do. I specifically got in writing from the sales guy that they would install the tile to be level and they would seal the grout. They did neither. While I love the wood-look tile, I do not love stumping my toe on uneven tile pieces or the multi-colored grout because the installers did not wash it all off when they finished or the fact that he told me he does not seal grout. Or the nicks in the only 2 month old floor because the edges catch furniture, etc because it isn't flush with the tile next to it. Or the fact that the salesman never followed up on the install. Or that the timid approach to putting The grout in- as in they did not fill the space. The worst part is that I paid in cash. So I guess that's on me. read more