I'm reviewing as someone who got custom, matching, engagement and wedding rings made here. I already had my own diamond and had a design in mind with photos for reference.
It was quite straight forward as I referred by a friend to this place (family friend's business of a friend, I believe). I did not look at the jewelry they had already really so I cannot comment on prices or quality.
They created my rings within a couple months; I requested for double prongs, a split shank and basket lined with smaller diamonds in platinum. They do not work with palladium, if anyone was curious.
Pleased to say that it has been a year and a half with no lost stones (knock on wood). I do wish they sent photos of the progress but I suppose I should have requested that ahead of time. The tiny stones they used have a mixed amount of fluorescence so if you are really particular about that, you should clarify.
In general, very clean, calm showroom and the service from the middle-aged woman (I forget her name, sorry!) was very good and made me feel very relaxed. There was no upsell of any kind and the price was fair. read more