I might be a little impartial when it comes to One Pacific Heights…read more
My husband and I rented an apartment for 2.5 years at One Pacific Heights. It is an apartment...walls, a kitchen, a bathroom, windows...you get the picture. The apartment, although newer because is was built around 2010, is just like any other apartment you might rent in the area of Sheung Wan or Hong Kong.
One Pacific Heights is a 5 star Yelp in my opinion though because of the service we received from the staff from the moment we moved in to the day we moved out. Gilbert, Henry, Tommy and the entire team really are what made our experience at One Pacific Heights exceptional. They were quick to address and assist us with any issue we had with our apartment. From A/C issues to making sure our dry cleaning found us, the staff at One Pacific Heights treated us with professionalism, courtesy and care. They made us feel like family. Not everyone on the staff speaks English, but that did not diminish the hospitality or service we received.
The apartments themselves are quite nice. Newer, Miele kitchens with clothes washer, lots of light, balconies and only four apartments on each of the 50 floors in the building. Swimming pool and workout facility as well. The building itself is very close to a local dai pai dong, the MTR, the Fusion grocery, dry cleaners and more of the local feel of the famous Hong Kong spice district. Although there are many expats in the building from all over the globe, the building is settled into a very local neighborhood and it always felt more like a true Hong Kong experience to me (maybe versus living amongst a bunch of Americans in the mid levels, as many people do).
The apartment was good, but the service from the staff is exceptional. This was why we would recommend One Pacific Heights to anyone looking for a new home