St. Teresa's is a very popular private hospital for both in-patients and out-patients alike; its…read morelocation is certainly convenient and the service they provide has always been nothing but tip top. A personal experience recently has further confirmed this. Delivering a baby is stressful business, being a first time parent further adds to the anxiety with so many questions clouding your mind as to what you are doing right (usually none) and what you are doing wrong (everything). Booking your wife into the hospital is more akin to booking yourself in for an unknown experience; what will happen, when will it happen and how much will it cost- these are all the things that you really don't know. St Teresa's really took concerns off my mind in a couple of ways- staff members were friendly and they were always supportive right from the word go to when I left. At no point in time did I feel that I was left to fend for myself and nurses were always on hand if we needed anything (with the exception on one nurse in the new born viewing room who felt the need to tell everyone off for calling their new born child too often). Doctors (not necessarily associated with the hospital but nonetheless) were also friendly with us and they, having done thousands of deliveries, knew what we were concerned about. The wards were clean and airy and the preparation courses for new parents were all very helpful and informative. This was all further enhanced when the bill came and it was pretty clear how everything came to the amount and all was as expected. I don't know how other hospitals fare but given my only experience so far I would say this is pretty good by my standards. Two things though: Don't park for too long at the hospital- it will cost ya. And don't buy anything from the shop downstairs unless you have to because its a rip-off.

The head of anesthesiology department told us that "you need to leave our hospital" after we…read moreshared our family history of malignant hyperthermia. We are shocked, humiliated beyond words can describe from this episode. just wanna warn fellow yelper about the quality of service received here. I personally would not go here for anything after thus treated.

First off, I need to explain that I have a graduate degree in health care executive administration…read morefrom one of USA's top universities, with about 17 years of experience in the hospital field. so the below review is not coming from someone who is not familiar with hospitals and emergency department operations. I've worked both in emergency ambulance services, as well as the hospital side of things. I'm giving this a 3-star review for lack of a better opinion. I come to HK multiple times a year for business and this time I happened to get sick with a lung infection, and suddenly in the middle of the night I lost my ability to speak and started coughing vehemently. Looked up emergency services and this was one of the closest. It's a huge hospital and the facilities are pretty clean. But the emergency department nurse told me there's a wait time of AT LEAST 8 hours. That's really the longest I've seen someone have to wait. I understand an emergency department needs to triage, and yes, of course there were cases that were more critical than me. But I also expect a public hospital to be staffed well enough to not have patients waiting for over an hour or two. The nurse suggested that I try a private hospital, which I did, not wanting to wait (at least) 8 hours and miss my next day's business meetings. So I took her advise, and waited about 10 minutes at a private hospital close by, got examined for less than 5 minutes from the on-duty physician, and was on my way out of there with medicine in hand (antibiotics, cough medicine, and masks to avoid getting others sick) in under 1hr. I'm sure having a couple additional on-duty physicians to take care of cases that are quick and simple will go a long way to quickly solve this issue.