Incredibly rude staff. Waiting in line at Hong Kong airport, they had a couple of people stake out a spot in the line then once it moved they had people joining constantly, not one or two literally a dozen people. When I asked the tour guide what company she was with she lied to me and said she wasn't part of a tour company, despite having just handed out branded materials to the group that cut in line and while still holding the branded materials in front of me. Ridiculous. read more