This is Walter Keith Thompson and my mother's name was Sandra Jean Thompson she is a patient at…read moremountain view behavioral health as I am also I have been trying to contact them to tell her about her death on December 13th 2022 from a self- inflicted gunshot wound to the heart we do not know if it was suicide or accidental but I sure do wish someone from the office would answer the phone because I need to talk with them so if you get this please call me back at 606-305-2090 thank you

My appointment was at 3:10. I showed up at 2:45. I've been sitting in the waiting room for over 2…read morehours now. This is ridiculous. I do not recommend.

I WAS a patient of Terry Cable and I strongly advise seeking care someplace else or at least a…read moredifferent provider. My experience with her overall was extremely unproductive and had more of a negative effect on my mental health than a positive one. I can't even recommend her merely for medication management because even that proved to be difficult. For your mental health, you want someone you can rely on and she is not that.

I wanted to share my Google review to make sure as many people can see this. IT NEEDE TO BE…read moreSAID!!!! STAY AWAY FROM THIS PLACE IF YOU NEED MENTAL HEALTH! Kristen Howell is the biggest joke of a practitioner. Her definition of "failing a patient" is giving a patient medication (controlled sub) for a long period of time. So, she removes medication used to treat severe panic for a PANIC DISORDER, abruptly (patient has not failed any drug screens prior or during her care EVER) and tells the patient "We will reduce your meds in half, and then taper you off." She did this with NO WARNING and caused her more harm and panic, because her panic attacks were not under control. God help anyone under her care, and God help society if she becomes anything further than a nurse practitioner. Stay away if you need medication, and use it the right way, you will end up worse when you leave than when you came. She had to wait days, when requesting a refill, and had to resort to hospital ER, until Kristen Howell decided to do her job, and give her patient medication. Also, As punishment if you decide to leave and go elsewhere and you request your records to be sent elsewhere, they refuse refills and offer no help, because they are losing a patient. Over 125 calls in 7 days with no records being sent or not able to reach this joker Kristen, and just so happens, the day they DO send her records, she is right next to the records rep informing the now ex patient she will not refill her meds and to call "the new practice she's switching to" for help. This is what professionalism you can expect from Astra, and Kristen Howell. If you like not reaching your providers, and love getting new counselors every week, this is the place for you! (Sarcasm) WHAT A JOKE!!!!!! Let's recap: 1. Astra is horrible, read all reviews, not just mine. 2. Kristen Howell is the face of embarrassment and is anti medication treatment, if it's a controlled substance. Even if your panic attacks are consistent, and the medication is what relieves the panic attacks. 3. You can't reach anyone, ever, until it's convenient for them. 4. If you don't feel like you're getting adequate health care and want to go somewhere else you are punished and deprived of potentially life-saving medication because the provider wants to be vindictive. This is a pure example of what you need to do if you don't want to be a professional. I hope this helps someone from going through the hell and torment my wife did. Seeing her panic and go through this is awful, and makes me feel powerless. But I'll always advocate for her to get help, and call out those who don't and only see people as numbers. I hope enough people leave this place and they are forced out of town. It would be the greatest thing to happen to people since toilet paper.

Cheap office visits and other than that most of the time you go in to see your doctor she's not…read moreeven there but they can't do you like that over the phone and let you come in later to pee I've tried to do it myself I have lost more than I have gained messing with they are the pill mill replacement how I see it there's really no difference between them I mean you have to take a suboxone everyday for the rest of your life for most people and I know of no one who has ever gotten off of suboxone and not used any more so there you have it