I've been taking my son to buy skateboards but noticed every time I go they charge me a different…read moreprice and thirty dollars more every few months I'm not paying 195 dollars for a 100 dollar skateboard DONE I went to Zumies paid 120 for the same board and custom grip tape, screw Crooks they are literally Crooks

Awesome service. Won't shop anywhere else for our skate needs…read more Love helping local businesses in El Paso!!

My kid has been tearing up the cheap skateboards for a year or so. As his skill and interest levels…read moreincreased, we decided to invest in his wishes and pick up a board he wouldn't splinter in the first 30 days. The attendant was super knowledgeable (to the dad who had no idea what she and my kiddo were talking about) and ensured he got exactly what he wanted.

Went there yesterday an older woman helped me. She was very nice. Bought some bearings, washers and…read morea bolt for my bushings. Needed a axle bolt too so went back today at 2pm. Their hours say 12 to 5pm on Sunday. Doors locked, knocked no answer, no sign other than the hours posted. Called no answer no voice mail. 3 stars cuz they're were closed during working hours w no explanation. Maybe head all the way to Barrio cuz they're open today but really didnt wanna leave the neighborhood.

Official Corporate Complaint (Recommended)Use this option to email Academy Sports corporate…read morecustomer service or speak to a regional manager.To Corporate Management,I am writing to formally report an unacceptable and discriminatory experience at your El Paso location (201 South Americas Avenue). As a 28-year Navy Veteran and current high school teacher, I was treated like a criminal during a recent online order pickup.I arrived to pick up a shotgun and a pistol that I had already purchased online. I presented my receipt, ticket number, and debit card for verification. The transaction was handled by an elderly employee wearing a black mask. This employee demonstrated severe cognitive difficulties, repeatedly losing his pencil, misplacing my ID, and completely disappearing for 20 minutes. The entire process took over two hours.Despite successfully passing the federal background check, signing all paperwork, and verifying the serial numbers, the employee ultimately refused to release my firearms. His only justification was that I verbally confirmed I bought a shotgun and a pistol--the exact items on my receipt. When I escalated the issue to the store manager, Karla, she blindly sided with the employee's irrational decision instead of correcting the situation.This behavior is completely unacceptable, counterproductive, and disrespectful to law-abiding citizens and veterans. I request an immediate investigation into this store's management, the termination of the employees involved, and a resolution regarding my paid merchandise.

I went in to purchase a firearm. Keep in mind, I'm already a gun owner. I waited for an hour, and…read morewhen it was my turn, I asked to see the shotgun selections. Joe, the salesman, sarcastically pointed them out. I was going to purchase a shotgun and had the paperwork ready. Only for Joe to say he felt "uncomfortable selling me the firearm" and that I had to wait 30 days. I understand you can refuse service, but what was the point of having me wait for an hour and go through the whole process? VERY unprofessional

They had everything I needed. Tennis balls and energy gels. Tennis balls sounds easy, but many…read moreplaces are out. Much better selection than Academy Sports. Prices were good too. The store was a little difficult to navigate because there were no signs pointing out where things are. There was a selection for any sport you can think of. I just didn't spend a lot of time due to a time constraint. I will be back for sure.

Worst of the worst. They sell stock going out of production and broken tools so you'll come pay…read moremore. I called them out on it and raul tried making a false police report but I told him he's on camera and that phone hung up REAL QUICK lol then their resident idiot named jesus challenged me to a fight. However, jesus called the cops, raul didn't press charges cus he knows how old timers do in jail lol. Shop at dicks, or order online. Big 5 is garbage.

Bought my new bike there in June. My experience was so amazing, that when my wife wanted a Jones H…read moreBar installed, we took the drive and had Silver City Cycles do it. Dave remembered me, the personal touch is nice! They were very helpful, quick, and professional. They got us going quickly enough for us to enjoy some of the local trails before the storms rolled in. It wasn't just us, while we were waiting, we had to opportunity to see firsthand, that EVERYONE in this store is treated with respect and friendliness. This is what a bike shop should be! Give them a look see, you will not be disappointed!!!

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Make sure you throughly check through equipment before purchasing they will try there best to hide…read moreany flaws in the equipment to make the item look fine. For example the driver I bought there had a tiny crack hidden under a little sticker resulting to a broken driver. Warning!!!

From the owner: Buying and Selling NEW and Gently Used Sporting Goods and Fitness Equipment. Trade in your Gently…read moreUsed gear and receive CASH or Store Credit toward New Gear!

Store on South Americas…read more To Corporate Management,I am writing to formally report an unacceptable and discriminatory experience at your El Paso location (201 South Americas Avenue). As a 28-year Navy Veteran and current high school teacher, I was treated like a criminal during a recent online order pickup.I arrived to pick up a shotgun and a pistol that I had already purchased online. I presented my receipt, ticket number, and debit card for verification. The transaction was handled by an elderly employee wearing a black mask. This employee demonstrated severe cognitive difficulties, repeatedly losing his pencil, misplacing my ID, and completely disappearing for 20 minutes. The entire process took over two hours.Despite successfully passing the federal background check, signing all paperwork, and verifying the serial numbers, the employee ultimately refused to release my firearms. His only justification was that I verbally confirmed I bought a shotgun and a pistol--the exact items on my receipt. When I escalated the issue to the store manager, Karla, she blindly sided with the employee's irrational decision instead of correcting the situation.This behavior is completely unacceptable, counterproductive, and disrespectful to law-abiding citizens and veterans. I request an immediate investigation into this store's management, the termination of the employees involved, and a resolution regarding my paid merchandise.

The great improvement would be to close the store. Have been to this store several times now the…read morelast few years. If you order/pick up in your car, it's great! Inside the store is the horror story. They stand around, while looking at you, and not asking if you need help, or just looking at you. Gun side is not more too bad and you'd be better off just selling guns/ammo/permits. The rest of the store is empty most of time and prices way too high. So I get it