Be Aware, I was charged for things I did not expect. I went in for my annual wellness checkup and…read moreapparently talked about my health and that was out of scope of the wellness checkup, SO SHE OR HER OFFICE BILLED ME EXTRA FOR AN OFFICE VISIT ON TOP OF THE WELLNESS CHECKUP.

Both of these ladies are fantastic doctors. Dr Lugo is new with the practice and I have been…read moreseeing her for my annual checkup. I have also seen her with my elderly parents whom love her as well. She specializes with the elderly which is a big plus for me! Her nurse Leslie is friendly and makes you feel right at home with her bedside manner. The entire front end staff is friendly and always answers any questions I may have! Another plus is when you call in you push a number and actually get a voice on the phone instead of 1going through 15 other options to choose from!

I just had my first visit with this doctor so I'm sure time will tell but as of right now he is a…read morebreath of fresh air. I had a wonderful doctor in Maitland who ended his practice a few years ago and I've been trying to find somebody who could replace him ever since. Very personable and seemed to promote lifestyle change over medication when avoidable which I prefer.

First review with 5 stars: Dr Guillermo is amazing, and I…read morehighly recommend him. I'm super OCD and this place is kept very well. Never overcrowded and run by kids coughing and sneezing all over the place. Very, nice and knowledgeable guy. Even on busy days as a walk in, you won't have to wait long to see him. Best Primary that I have had in the 11 years I have lived down here in FL. Second review with 1 star: Everything that was posted above is absolutely correct. However, his front desk receptionist are the worst. They never answer the phone, amd if they do, they put you on hold for literally 20 minutes. It's not even like when you're on hold you're listening to nice music. It's an annoying beeping tone consistently going in the 15 to 20 minute wait. Also, you can't leave a voicemail because your mailbox is full. I've had so many specialist trying to get information from the receptionist and you can't get through to them at all. I've heard multiple other doctor offices say how bad it is trying to interact with his office. I'm literally thinking about getting another doctor due strictly to the people he has working at the front desk.

AdventHealth Well 65 + is a medical facility catering to patients 65 years of age and older. It is…read morea Senior Primary Care facility. It is a wonderful facility that very recently opened in Oviedo. Currently there is only one Dr there; however, they are looking to add 4 or 5 more doctors at this location. Dr Spears is a board-certified internal medicine physician who is very personable and caring of his patients. The staff is very friendly, kind, and professional. This facility is quite large, bright and welcoming, and has a convenient location. They accept many different insurances, and have same day appointments, ample provider time, and multidisciplinary care.

Pluses: clean offices, cordial employees. Minuses: grossly…read moreunder-staffed. Don't answer phone/fail to return calls. Seem to ONLY refer patients to AH-employed specialists. Various AH offices don't seem to coordinate among themselves very well--patients are sent on repetitive, circuitous appointments for what (IMHO) should be very simple matters. Their doctors seem to be rigid and inflexible in what meds they will prescribe. One can wait months for what should be a simple appointment.

This was one of the best perks of being a student. They…read moregave basic clinic help and services to the students. I came here once as a student for a cough and ear ache. They checked me out and gave me a script for antibiotics. It's a nice perk to being a student. The doctor was very helpful and made sure I was well taken care of. The wait wasn't long either the day I went. There was only one other student ahead of me. I highly recommend using this perk as a student.

My father was a patient of Dr. Gavin Van Staden. We arrived at his office on Wednesday, July 2nd,…read moreexpecting to check in for an 11:00 AM appointment. Instead, we were informed by the office manager that the appointment had never been confirmed on their end and that my father was being discharged from the practice due to an alleged no-show on 6/9 and rescheduled appointments on 6/26 and 6/30. To clarify: - My father never had an appointment on 6/9. Neither he nor I scheduled one, nor were we ever informed of one. - On 5/30, he was hospitalized at AdventHealth East Orlando and was later transferred to PAM Rehab Hospital in Winter Garden, where he remained through 6/13. He was physically unable to attend, or even be aware of any appointment during that time. - It turns out the 6/9 appointment was made by AdventHealth during his hospital stay without our knowledge or consent. - I called the office on 6/26 and 6/30 to reschedule due to my father's recent hemorrhagic stroke, which has left him with significant daily challenges. At no point was I told of a rescheduling or cancellation policy, nor was I warned that his status as a patient was at risk. I was simply given a new appointment for 7/2. To then arrive and be told that his appointment was unconfirmed and that he had been discharged, with no prior notice was shocking and deeply frustrating. The communication breakdown was unacceptable. I strongly advise against seeking care from this office, especially if you or your loved one is living with a disability. Managing a disability is hard enough without the added stress of poor communication, indifference, and a lack of compassion from a healthcare provider and their staff.

If there was a 6 star I would have selected it. Sylvia, the office manager is incredible. Kind,…read morecaring, follow up, the office was nicely kept, safe and clean. The doctor, amazing! How can I thank this staff for all that they do for my family? This was my first visit, and my experience was nothing less than THE BEST. From the minute we called to make the appointment, to the professionalism of the office staff, and then there is SYLVIA. My goodness, what a pro at everything from billing, appointment setting, advisement on paperwork, rescheduling, insurance,...you name it, she knows it. The entire time with a smile on her face and a positive attitude with everyone in the office. LOVE this office, this physician and this experience! Thank you! Thank you so very much.

I must apologize for my past review Dr Hassan is fabulous he pays attention and if something…read morebothers you he definitely rules things out sending you for X-rays,bloodwork I can't say anything but good things about him and his office staff Silvia is an angel she has patients of a Saint I HIGHLY RECOMMEND Oviedo primary care.

I very rarely give five stars however Dr. Jianyu Li and her medical staff are so amazing that 5…read morestars doesn't seem like enough. Since I moved to Orlando I have had bad luck with physicians following up and making appointments. This is NOT the case with Orlando Health Physicians. They are very accommodating and professional. I get appointments that work with my schedule and Dr. Jianyu Li is so nice to work with. She is very knowledgeable and quick to refer me to another professional if she does not have the answer. The nurse and front desk staff remember you by name and it's so enjoyable to see then when you need to visit the doctor. The building is newer and very accessible. I have no problems with maneuvering my wheelchair in and around the office. There are accessible bathrooms that are large and easy to access. The elevators are huge and make maneuvering easy when entering and exiting. I would highly recommend Dr. Jianyu Li and her staff to anyone looking for a good internal medicine doctor.

This company is not concerned about healthcare - they are playing the "insurance game". Went in for…read morewhat should have been a 100% covered annual physical. Doctor asks, do you take any OTC medications - yes, seasonal allergies. Any other health issues...??? Mentioned some intestinal thing. Instead of the visit being "coded" as an annual physical, the visit was coded as healthcare for allergies. WHAT?! Yep. If you say ANYTHING ...the doctor notes it so the visit can be coded as something other than an annual exam. We're 3 months into fighting this with NO PROGRESS. This should not be legal.

I developed chronic neck pain some months back, and in the midst of studying for the bar, the…read morecondition got worse. The pain from my neck into my extremities was excruciating; on a 1-10 scale, 10 being the highest for pain, I was at an 8-9. I gave acupuncture a try and am happy to say that it's been the best decision that I've made. The shooting pain that I had going into my ring finger is no longer there. I still have some non-focused pain, but after 2 sessions, on a scale of 1-10, I'm at a 5-6. The facility is clean and Dr. Go is extremely professional and knowledgeable. If you have any apprehension about acupuncture, you shouldn't need worry, there is truly little to no pain. My discomfort was created by my own anxiety and I am now looking forward to my future sessions.

From the owner: Pain & stiffness management,Stress disorder, Women's health, Gerd, Ibs-d, Autoimmune disease,…read moreSkin disorder, Anxiety, PTSD

Deanna is the first nurse who has ever made me feel so comfortable and cared for. She took her…read moretime, didn't order a bunch of useless tests, and refilled all my prescriptions for an entire year. I felt such a nurturing vibe from her!

I truely feel like family in this caring,well run professional and friendly family of caring…read moreprofessionals who do their best everyday to meet the needs of an ever-changing, difficult and demanding health care system. Dr.Menendez and your entire staff have provided me with the best care and I appreciate it so much. I have been through a few crisis (crises) and have been helped and looked after like a small bird that's fallen from it's nest, to always have been rehabilitated and returned safely to good health. I hope you find my review helpful when you are looking for a good doctor,nursing staff and clerks and receptionist.They all pull together here as one team to accomplish something extraordinarily goodfor our community. I have been in their care for many years and have always been treated with the highest respect and dignity and professional care . I hope and pray I am able to continue to be under their umbrella of care. Thanks everyone!