Professional, communicative and a simple process. They have drop off boxes out front or you can…read moredrop off during their business hours and will contact you in about 2-3 weeks when the paperwork is done. I'm sure with more complicated files you can make an appointment or they would call you with questions. We just love the simplicity, and when it's all done, we both show up to sign. She knows her stuff and we appreciate the work! Also, the office is not a huge space, but they have a small corner with books and things for kiddos if they come without. Also, they offered our daughter a lollipop after she waited for us to sign. It's the little things!

She is the best! Fast, efficient, always helpful and goes above and beyond! Plus her rates are…read morereally reasonable.

Been doing my own taxes for years, decided on a break this year. Glad I did, quick service,…read moreprofessional, honest and super helpful. Yule was very informative and I left confident that it was a job well done.

I have two SF insurance policies and this office helps me manage them painlessly and effortlessly…read more The staff is very professional and easy to work with. As someone who always has questions, I can honestly say, they take the time to patiently walk you through the details of your policy so that you leave with a clear understanding of your coverage.

​I am reporting a serious lack of integrity and transparency at the Dave Shivers Agency. After a…read more$200+ premium hike, I discovered blatant contradictions in my records. ​The Facts: ​Data Inconsistency: The office claimed they used "third-party" data for my mileage, yet they didn't have my 2024 smog certificate info--which is public record. ​Conflicting Stories: Business Manager Alyssa Shivers claimed in a voicemail she HAD my 2025 reading, then sent an email stating, "We do not have that number." ​Unprofessionalism: When I tried to address the $200 error, Alyssa refused to provide corporate contact paths. Another staff member, Jordan, refused to let me speak with anyone else, trying to force me back to the manager I was complaining about. ​I have filed formal reports with the CA Department of Insurance and State Farm Corporate. Consumers deserve honesty and transparency, neither of which I found here

We've been using the tax ladies services for the past two years now and they are awesome!…read more Our tax person, Carin, has been nothing but helpful, communicative, and offers valuable insights. When we set up this years's appointment, she mentioned we could do everything over the phone if nothing major had changed in our life. With the exception of purchasing our home, our tax info was pretty much the same. We sent Carin the requested home purchase info and W2s and we were all set! No in-person appointment which was a life saver when you have two kids to watch and no babysitter handy! In the past, I've done my own taxes and it didn't work out so well. I ended up getting a tax bill for $3,200, all because I forgot to fill out one column. I was able to remedy the problem only after paying a tax person to fix it and then a convenience fee to the IRS of $700. We paid $325 to our taxes done, but the relief of having a professional do them is priceless. I added a photo from Apple Maps to give you an idea of their location.

I have been with State Farm Insurance for over 40 years and have always received excellent customer…read moreservice from Rufino and his team. Noelle has been our primary contact person and is always friendly and professional. She has assisted us with our vehicle and home insurance questions. A couple of days ago our truck would not start, Noelle made a call for us and got a tow truck service in just 10 minutes when our "extended warranty" service wanted us to wait almost 2 hours! Noelle is an asset to State Farm, service with a smile!

Great and accurate service. They make it easy for you to provide all documents, with little effort…read morerequired of a customer.

We have had 3 different tax preparers over the years. We have used the W CPA Group - working with…read moreGary Wolfe (CPA) and Jennifer Davis (coordinator) the last 2 years. Hands down the most impressive service! If I could give more than 5 stars I would!! I had a complicated tax situation that Gary was able to handle for a business. They made the process painless and updated me with clear communication. The thing I like best is that I am able to ask all my questions and get a complete and detailed answer. When we had our last tax consultation, Gary explained how the new tax laws changed everything. It was easy to understand and compare to the year prior. He used a presentation on a monitor with 2 columns so both my husband and I could see it at the same time. (We didn't have to squint looking at a complicated tax form.) I would recommend this group to all my family and friends for tax services, especially if complicated because this group will get it done. I plan to ask about financial planning once all the tax stuff gets settled because they do offer other services.

Toshi and Julie are always very knowledgeable and helpful. When my husband started his business, we…read morewere lost on how to do our taxes. With no hesitation, they took on our business bookkeeping and tax filing. Great customer service and genuinely cares about your well-being.

I love Toshiye! She's been doing my taxes for 3 years now, and most of my family goes to her as…read morewell. She is very knowledgeable, quick, patient and actually makes the process pleasurable. Her memory is incredible!

Elizabeth has been doing my taxes, book keeping, and QuickBooks management for over 3 years and has…read morebeen a major asset for my business.As a former IRS agent she is very knowledgeable on everything taxes and pretty much everything in general. I highly recommend E-countings services.