love this Tanning salon it's always clean and a good vibe definitely would come here againread more

FINGERPRINTS required! I have been going here for a while and it's been fine. But they now require…read moreyour fingerprint instead of your ID to sign in. Creepy. "Zoomtan does it too" they said... I chose to support this local small business because it was NOT zoomtan. I will be going elsewhere.

This place is great. I came in for a last minute spray tan for a wedding I'm attending in the…read morevillage. The service was great, the owner, Kailyn, was so kind and knowledgeable. I'm fairly new to spray tanning and she walked me through every step in the process, making me feel so much more comfortable. I highly recommend, they also have tanning beds if that's more your style!

they are completely closed down...i loved it there... adorable and convienently locatedread more

First time at this chain of tanning salons women that helped me decide what package to chose from…read morewas very nice and helpful ! A small place but seemed to have everything that was needed for a tanning salon. I saw a stand-up booth that I'll try at a later date.it was clean and nice beds the music worked just fine! I went to others and had some trouble! Had different locations to choose from over all a nice place to go tanning glad I chose extreme sun capsule I got a week deal they have many to choose from prices wasn't bad for what I wanted we will see how it goes might need a brighten up once in awhile now I have my spot that I like

I got there with my ID and gave it to the lady when I was going to pay. The lady looked at my ID…read moredidn't believe I was 18 and refused Me service. It was ridiculous. There is no reason that I should've been served. On top of that she was nasty towards me and almost brought me to tears. Not my fault I look young for my age!! I've gone tanning other places before with really nice service and didn't make me feel bad for the way I look needless to say I will not be going back.

Mixed reception, some employees friendly, some are duds. They do not care if bulbs are burned out…read morein their beds and will not replace in a timely manner or give you a credit visit when they put you in a bed that is not in 100% working order. For the amount you pay, all bulbs should be working. It's nice they still have beds, if you like stand up units, I would recommend Zoom Tan as their bulbs are always fresh, in working order and if one is burned out they replace immediately and will comp you a visit.

Finally-a tanning salon in the Southtowns that has actual beds and not just stand-up booths! Staff…read moreis always pleasant and efficient, prices are reasonable, and there are lots of package options to meet your needs.

I ran into an issue today that I've never experienced and rubbed me the wrong way:…read moreIn the clipper magazine, Maximum Tan inserted 3 coupons: $10 off a package, 1 free tan, and 1 free spa service (this is red light, hydrobed, and I think something else - so not tanning). My plan was to go day by day: day1, spa service. Day 2 free tan. Day 3 $10 off package. Why would I buy a package before using the free tan? So day 1, used the coupon for hydrobed. On this day Heather said there's $1 tans tomorrow. Cool. I go back the next day and tan for $1.10. Day 3, I go to use my other coupon for free tan. Heather said "didn't you use a coupon already?" "I said yes but that was for free spa service, not free tan" she said "yea no you can't use another coupon you can only use because then people just use the free coupon and dont come back so we only allow one coupon per year" I stood there shocked and said "ok I'll be back Friday". I walk to my car. No where on the coupon does it say you can't use more than one coupon per year! What a joke. I was at zoom last year and their price was cheaper .. I wanted to come back to Maximum because I wanted to alternate between beds and booths but to deny someone their coupon - totally different day - totally different service - is a joke. I thought this lady was nice until today but it was insulting today. I have never experienced this ever. I was going to come back on Friday for the last coupon for $10 off a package but after that, I won't support a business that does that. And it actually worked in my favor, as a lightbulb went off to call my gym / as my insurance pays a basic planet fitness membership and I called them - they have beds and booths and for $10 a month I can upgrade to the black card ... this place not honoring their coupons actually saved me almost $40 a month and they lost a customer and earned a bad review. I'm not sure is Heather chose this rule herself or its maximum tan. I really don't care. Like the other reviews say: rude place. I actually did think she was nice at first but I guess she looks at you like you're cheap if you use a coupon? Don't know, don't care, thank you for not honoring the coupon you saved me money. By the way. The PF black card : if your insurance doesn't cover a gym membership, it's only $24.99 a month. Still cheaper for the entire membership than coming here.

Been charged for months for a membership I canceled that the girls at the shop didn't do properly…read more Horrible service, no attempts by the manager to help or make things right. Will be going back to zoom like everyone else.

BUYER BEWARE. This company has deceptive practices when trying to cancel membership. At my last…read moretanning appt, I requested to cancel my membership. They told me they removed my card in the system. The next month they submitted to my bank and continued to bill me for 3 addtl months. I then called and was told to cancel on their website which I did immediately and requested a refund as this was their mistake and I cancelled several months prior. They refused to process a refund. I plan to contact the Better Business Bureau to file a complaint against Zoom Tan and warn family and friends against this business. As another reviews shared, they threatened to ban me from any future services. NOT CUSTOMER ORIENTED at all and recommend finding an alternate place for tanning.

BE SURE TO READ FULL REVIEW!!! So because I wrote reviews on…read moreGoogle regarding zoom Tan taking advantage of their customers, It appears zoom Tan is mad that I expressed myself on a review about how they take advantage of their customers. Zoom Tan will ban you from services the moment you give them a bad review and exercise your freedom of speech. Be careful not to leave bad reviews, they will retaliate. Zoom Tan brings in MILLIONS a year, yet continues to hike the pricing up on their loyal customers. This is such a hard time for so many right now with inflation on the rise, and zoom Tan just keeps sticking the broom up their customers rears. It's funny they do this, especially when they make out HUGE on customers that don't even use services all year, but pay for it, like myself. There is no reason to keep taking advantage of your customers. Another thing, they continue to raise the pricing, yet don't even want to accommodate their clients. The hours of 10AM-8PM are terrible. Little did zoom know, I was cancelling anyways lol planet fitness has a $25/month gym membership which includes tanning. I've been going for a week now and Tan is great, for half the price of zoom tan! Do yourselves a favor, cancel your memberships, stop being taken advantage of and go get a gym membership with taking from planet fitness, you'll thank me. Zoom Tan better take a long look at budweiser and realize how fast WE THE CUSTOMERS can make them sink! I'm a principals person and because of what they did today I will be on every platform warning people about zoom Tan

Meagan was a true delight! She was professional and fun, and she gave me the perfect airbrushed…read moreglow. I was in town for a wedding and members of the bridal party got spray tans prior to the rehearsal dinner. Maegan consulted with our group for a while before she ever sprayed us to make sure we were all getting exactly what we wanted for our individual skin types and plans that evening. She also gave lots of great after-care tips to elongate the tan and get the best results. I've had dozens of spray tans in my life, and this is by far one of the most natural-looking tans I've received. I'm very pleased with the result! I also love the cute little boutique at the front of the store. And let's not forget the boutique dog - Stella! If I'm ever back in Buffalo, I will be back!

First spray tan didn't disappoint. The customer service was great she explained everything so I…read moreknew what I was getting into and how to care for it. Also was fast! I was in and out. I love that it's subtle not too dark. My skin is typically olive complexion so I just wanted to look like I came from the beach. I'm definitely going back.

The cleanest, most well equipped salon in town. Great staff and products. Love their no appointment…read moreoperation. Popular spot but I've never had to wait!

This is my favorite tanning place in Ontario to be honest. The minutes are priced well and never…read moreexpire. I travel for work so I'm here once a year it works great for me. If you renew your minutes before your last package runs out you get a free 20 mins. The place is really clean and there are lots of options for different beds standup laydown super beds really really amazing beds and all the bulbs work. Very modern beds best color you'll get this side of Mexico lol

They say it's for health reasons due to regular tanning beds having strong bulbs, but the fact that…read moreZoom Tan only has tanning booths, it's just too much for me. I bought a monthly membership, haven't gone as much I as would have liked to. Its going to autorenew, so hopefully I didn't hit the deadline to cancel that. I'm getting a great tan, and quickly. However, just walking into the booth I immediately feel like I have to concentrate on my breathing so I don't pass out - it just gets so hot in there! The past few times I've gone for 8 minutes and opened the booth door to get some fresh air with 2 minutes left and then try to fight it out again.

Worker misheard me multiple times while I was giving my information, then rudely told me I needed…read moreto speak up because she 'couldn't understand me." I have a speech impediment and was never rude during the interaction. She then canceled my tanning session without informing me and waited for me to realize it after entering the room and undressing before asking me to leave. I've been a paying customer at this location for over 5 years and have never experienced customer service like this. Completely unprofessional and unnecessarily disrespectful.