This should be 5 stars but was let down by a plethora of little things. However, staying overnight in a very civilised tent is just the way to go. Your verandah and bedroom overlook the giraffes and other animals but they are also overlooking you. There is a huge shower and a monster bathtub in the "bathroom".The bathroom and bedroom are really the one room separated by a concertina window above the bed. We stayed overnight which meant we had dinner then a night tour. Early morning the next day we had an even better tour before breakfast. Upon checkout we then drove into the zoo to catch up with some other favourite animals. The tours were terrific as they were the "behind the scenes" types. The evening meal was very nice. It was served a little slowly so some things were cold that should have been hot. Canapés were served before dinner but unless you were in the room when they came out you missed out. The same went for the wine tasting. Breakfast was much better organised as it was all put out and everything was hot in the bain maries. If I had known, I would have asked for the bar fridge to be emptied before I arrived for a couple of reasons. I like to have my own stuff cold and there was no information as to how much things cost out of the fridge. I did ask and got the reply the same as it costs "up here" and there should be a sheet of paper showing costs in your tent. I got that answer twice but never got a sheet of paper. It would have been good if there was an itinerary on a piece of paper given to us at the beginning of the stay. We seemed always to be asking about times. We were also missing a map of the zoo. Locking of the tent (sounds ridiculous) couldn't be done as there was a problem with the lock but there is no need to have valuables in the tent and as the car is parked close by we left much of our stuff in the car. I could not fault the keepers and their knowledge and how they were amenable to answer any questions about the animals. However, there was just that little lacking in the organisation of the hospitality. The people were very friendly and helpful to a point. It is definitely a treat you don't want to miss. read more

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