This place is amazing. They will help you all you want the guys at the counter and the product and knowledge of the world.

The best place to go around the Syracuse area. Very clean and friendly staff and hey the owner is a Bills fan so they have my my vote!

My fiancé and I came in this morning to buy a piece. We made some small talk with Franco and were treated with the uttermost kindness. We just experienced a family loss and he treated us like he knew us for years. He brightened our day and gave us some hope on a very sad day. We will 100% be back! read more

Just got back from Zonen. I went to buy a zero nicotine e-cigarette and Frank, the clerk, was so helpful. He even put the device together and showed me how to use it. Customer service like that is rare to find these days and I think Frank went above and beyond what is, sad to say, the norm these days. I would highly recommend this store. No pressure to buy and the atmosphere was so relaxing. I loved it!!!!! Susan W. Syracuse, NY read more

What an awesome crew!! Greatest appreciation and thanks to Russ and Michael who let men me in the store at the last minute. Store was closed and these coolest guys turned back let me come in for 1 rush item. wish I could have made it back the next day to shop but I will definitely be back to load up!! Thank you!! read more

Sell all the best potpourri synthetic spike ! Great experience except the Asian behind the counter was mumbling about world domination and Rastafarians! And a fat ups man was crawling on the ground claiming a spider was shooting laser beams at him! read more

Great Head Shop, very well stocked especially if you need a glass pipe. They also have a small back room area with dvds and toys. I buy all my Wraps and Incense here. read more

Great shop and very polite. American glass carried here and Chad is VERY friendly and knowledgable of products. He helped me get exactly what I needed. But the prices are higher because of the quality. read more

Zonen is North Syracuse's best kept secret. It is hidden away on Old Collamer Rd. affording privacy for the discrete shopper. The staff are personable and friendly and provide quality products. The staff is also knowledgeable in their products. Finally, the mark-up on products is reasonable and fair. I no longer ise any other smoke shop and would definitely recommend them to a friend. read more

I have purchased several adult items from zonen. Great prices great selection of adult novalties and if they don't have it they can order almost anything. Staff is very helpful I will recommend this store to all of my friends. read more

This place was really cool. Lots of original and cr e time glass. The guy at the counter was nice and helped my girlfriend picknoutbsome rolling papers. There was no pressure to buy. We walked around and ended up buying only papers and dutches, as planned. There ws also a sex shop in the back. That's was kind of interesting. Like you go to a smoke shop and see porn... read more

i called the east syracuse store a few mins ago to inquire about a single product (zippo lighter fluid), if they had any in stock right now, and approximate price, only to get the answer "we don't do that here, you'll have to stop by and check our shelves for yourself" not the customer service i was expecting after reading these other reviews. i had heard a rumor that these "positive" reviews were written only by employees......starting to sound true not very helpful at all guys read more