When I saw the reviews I was shocked, so I have to write…read more My mothers care is excellent! She started in the assisted living area but when her memory started getting worse, they suggested the Memory care unit. They check on her her almost every 2 hours. The building always smells great and clean! the staff is easy to talk to and they really care about there patients! My brothers and I are very protective of our mother and we are very happy that she is well cared for. I highly recommend Alura!

Alura is lovely looking but lacks proper acoustics necessary for human interaction. Television…read morethrough Direct TV is really horrible. Bus service to appointments isn't easily available. Programs and food are good. Staff is friendly and helpful. Nighttime music is a problem probably due to lack of sound barrier between rooms and lack of quiet hour.

The facility is beautiful and the staff is very professional and friendly. There are many areas…read morethat give you a sense of privacy but also opportunities to be social if you so desire. They have an in-house clinic which provides nursing and therapy services. That also have a great therapy team who can also provide home health services if needed. I highly recommend Buena Vida to anyone! I would want my mother to reside there if she lived in the West Melbourne area.

My mother recently moved into Buena Vida Estates this year. She needed to move closer to me and…read morecould not keep up with a yard and all the work involved with a single family home. The staff was warm and welcoming to mom and they did not hard sell or push her into anything. It was all about the facts and finding what she wanted. The benefits for future care were very appealing to her and despite being hesitant to make new friends in a community. She has flourished. Each time I stop by or call she is at dinner with new friends, running around the area or telling me about the new work out she did in the gym today. I found my mom is much happier and calmer now. She feels safe at BVE and not lonely. She has more time to work on her hobbies now doesnt worry about the future. Personally I found the staff is always so nice and caring. To them they are family and they treat them as family. I highly recommend anyone looking to take a tour with Debby Williams. She was great. Thanks Bill R

The only reason I might not give it five stars in this review is for the relative age of the…read morefacility. I'd give Palm Cottages a solid 5 for care. When my mother-in-law, a resident for two years, was sick in ICU, she couldn't wait to go "home, where my friends are, and my cook, Tom!" They don't try to be the fanciest place in town, but it's a warm, homelike atmosphere where she's happy. When Mama was able, every time the wheels rolled on the activity bus, she was on it. When asked where she was going, she would say, "I don't know, but I know I'm going to have fun!" The units or cottages are small enough that those who live there feel like family to each other. It's almost impossible to re-create that feeling in a larger facility. The food is awesome...nutritious and tasty. They're quite accommodating for special dietary needs, too. If you were thinking of placing a loved one here, or going yourself, I think you would be pleased. We are!

I would give negative stars if I could. Carola Gonzales is running an inferior care facility that…read morehas frequent complaints from the Florida agency in charge of protecting the most vulnerable. My experience there left a deep scar in how I see assisted living managers take but they don't give back. Caregivers who no longer work there report bad conditions with management too inept to function. My time there was full of neglect and injuries. Find somewhere else if you can.

Amazing care by people who really do care. Everyone here gives 1000 percent of their time to make…read moresure everyone has everything they need and feel loved, and comfortable as they age. This is the closest anyone will get to heaven before they get to heaven

My husband and I are current residents of The Fountains and have lived here for nearly four years…read more We both love it! As someone else mentioned, it's like being on a cruise ship, with so much to do and happy people to do it with. Every single department excels in its care of us, so we feel nurtured and safe. It's amazing how three hundred residents can feel like an extended family, but I credit the amazing staff for always encouraging us to be compassionate and embracing of one another. If you visit The Fountains, you are certain to feel welcome to join in the laughter and camaraderie that abound. It is truly a wonderful place to live, with countless reasons for its five-star rating!

I can't say enough good about the fine people at Glenbrooke in Palm Bay. My 90-year-old mom lives…read morethere and they have bent over backwards to make sure that she has just what she needs. Their employees are caring and loving people, and all go the extra mile for their residents. Of all of the places that we looked at, Glenbrooke exceeds the norm, by far. The dining experience is excellent, and Mom loves all of the amenities at this beautiful facility. Take a look and talk to the team!

Type of Care, Quality of care, office experience, & Staff, also residents. My father is a…read moreresident, he has made friends, the staff, quality of care, level of care, amount of time to when called (if even necessary) he's so happy and well taken care of. Amazing place.

During today's visit, and many previous visits, I found Jack's room to be disgusting. Bed sheets…read morehad days old fecal matter throughout (pictures I took can be provided). Toilet, once again, found in a disgusting condition (pictures again can be provided). I used to only see things like this on those old documentaries of mental institutions where the patients are just forgotten about and roll around in their filth. I am both saddened and angry! Nobody should be subjected to such conditions. If the answer is more staff, so be it. If the answer is better management of the current staff, so be it. If the answer is a little less profit and hire better trained and more caring housekeepers, so be it. If the housekeeping supervisor could begin checking the rooms to make sure a basic level of hygiene and cleanliness are met, so be it! The cost of Sonata is way too high to have to accept these conditions. With all this said, there are some very nice and caring employees that work there. Jodi at the front desk is always very helpful and meets you with a smile. The dining room staff always seem to care for the folks as well. Management has been spoken to and made aware of this issue and we continue to await resolution.

All the staff there Have high care quality. Everybody's…read morenice. My grandma is there and she loves it. They drive her to her appointments. The type of care is just spectacular. And if they like to fish, they could go to the jetty, the bridge, or on the side there is speckled trout. Snook tarpin, so if they liked it to fish, I'd recommend they come here

My friend spent a total of 3 years at Discovery Village, 2 in Memory Care. I was so please with the…read moreactivities, the care and compassion of the staff. Even when it was time for Hospice, the staff was with us the whole time. No other facility I visited before moving my friend there had as much to offer. I'm so thankful that Discovery Village offers so much for those suffering from dementia

We give 2 stars because the staff we encountered while visiting seemed genuinely kind. It's what u…read moredon't see that is bad about this place. We placed our 'mom' here 6 yrs ago. They said she was 'combative'. That woman didn't even discipline her son much less be combative-she was a college professor and dean of economics at a massive university. She was not combative. If she was with them, it was when we weren't there and had to be for a good reason- like staff did something to her. In less than 6 wks she had 3 falls-all in the night. They were also strapping her down without our knowledge The 3rd fall landed her in the hospital and this place refused to let her return upon discharge! We also had a bad feeling because day 3, the same poor woman was in her wheelchair each day, same clothes and same spot in the day room. We had to bring her home and watch hospice kill her for 2 more weeks. Was a terrible experience. We are posting this review now b cuz we are having to look for a place for 'dad' now & realizing we should have posted sooner to forewarn people. The woman that we interviewed with back then seemed nice but we now know this was all part of her 'selling the place' act. They only care about collecting your money here - not your person(s) you entrust to them for over $10k a month. We do not recommend this place at all. We have heard great things about Zon Beachside tho-checking that next.