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Zocalo Public Square

5.0 (1 review)

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14 years ago

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Consulate of Mexico

Consulate of Mexico

2.7(32 reviews)
11.1 km

Don't Bother. You…read moredon't get the service or respect you should get. They claim they have appointments available and give you a time to call back. You call back and they give you another time to call back. You do and they tell you to go online ... nothing online. You call back and they say they're out of appointments, I ask when they got open; their response... two minutes before you called. How are all the appointments gone in two minutes ? Decide I want to go visit the place and see if I can do a walk in. Huge line of 200+ people outside. None of which have an appointment, according to some of them, they were charging $50 to guarantee an appointment when the appointment service should be free. I'm guessing the employees or whoever is in charge is pocketing the "appointment fee" for themselves. They tell everyone that they will get a walk in spot. After 4 hours of waiting, mind you they got there an hour and a half late, they tell either will only be accepting 50 people. What about the now 300+ people well go home and try again another day. Some people were there longer than we were and still didn't get a spot, some people drove from far and nothing. Waste of time, either give out appointments or take more walk ins. No one in that line of 400 people had an appointment.

Tienen pésimo servicio. Es imposible hacer citas. Tengo 3 semanas intentando hacer cita por…read moreteléfono y WhatsApp y no e podido. Incluso he intentado ir en persona solo para que me digan que tengo que hacer cita. Como están aquí para apoyar al Mexicano cuando lo hacen imposible.

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Consulate of Mexico
Consulate of Mexico - The consulate is in the corner of Alluvial Ave and N Ingram Ave

The consulate is in the corner of Alluvial Ave and N Ingram Ave

Consulate of Mexico

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USCIS Application Support Center - Used condoms

USCIS Application Support Center

2.3(3 reviews)
3.7 km

This place is disgusting. I came for my appointment and there were 2 used conforms right next to…read morethe entrance of the USCIS application support center. The security guard seemed undisturbed.

The staff at this USCIS center are doing their best. The only problem is that most people coming in…read moredon't know what's going on, get confused, and end up annoying the staff in the process. As far as I know the center is by appointment only. It's a pretty unassuming building in a strip mall. I came in for a biometrics appointment and there were already a bunch of people waiting around. They don't want you in there til your appointment time, and if you try to walk in, you'll wound up getting told off. I don't know why they don't just post signs. Anyway, arrive on time but not early, and then get in line to enter the building. You'll show your appointment letter and ID to the security guard and be given a clipboard with any relevant forms and a number. You sit on one side of the waiting room to fill it out. They'll call numbers in turn and get you to move, then call your number again when you're up. The process was really well organized, they're very efficient about having the forms and clipboards etc all set up in time for new arrivals. Unfortunately there are a bunch of rules that aren't clear so the staff clearly get tired of repeating themselves. (I also got told off for using my Kindle, even though the rule on the signs is no cell phones and not no electronics. I should've taken my own advice from my last review and taken a book.) The initial wait was about 40 minutes, and I was out by the next appointment time an hour after mine. The officer who processed my application was very efficient and pleasant with everyone. I made small talk and she seemed glad of the opportunity to chat. It can't be fun processing people all day. She mentioned that it was a particularly busy morning but that it's quieter in the afternoons, so if you have the luxury of choosing your appointment time (I didn't) then go for the afternoon if you can.

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USCIS Application Support Center
USCIS Application Support Center

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Zocalo Public Square - publicservicesgovt - Updated May 2026

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