Very long wait times not friendly employees. Did j ot get what we needed have to go back another…read moreday.

You need to make an appointment I waited 30 minutes and Mr Moua was extremely informative and…read morepolite. I wanted to get him a 5 star rating.

Great experience. The security guard was helpful and polite. The clerk was also polite and…read moreefficient. I went there for a name change, had completed the application online prior to the visit. Definitely recommend starting the process online. The visit was quick. I was out of there in less than 5 minutes.

The woman at the window was extremely rude and seemed uninterested in doing her job. Rather than…read morehelping, she repeatedly spoke to my mom in a demeaning/degrading manner, even though my mom had just had her cards stolen and clearly needed assistance. Her behavior was unprofessional, and it escalated to the point where she eventually directed a verbal threat towards me. I hope they fire or at least demote her.

These 5 stars are for Patricia she was able to help me make an appointment. I got there at 1 there…read morewas an appointment open at 1:30 and I took it and everything work out fine. Thanks so much Patricia from the bottom of my heart.

YIKES....more people need to write reviews....ugh... My…read morecomplaint....the IRS person that reviewed my 2021 file, did NOT put the proper mailing address for the refund to be issued. My family member passed away, H&R Block process the taxes, we submitted e-file, I paid for the "Refund Due of Deceased Taxpayer Form"...guess what happened? YEP...sent refund both federal & state sent to OLD DECEASED person's address. NOW, I get to try to reach a "REAL' person to get the refund. This is something that didn't need to be happening. PLEASE people(data entry folks) pay attention to what you are doing. Typing WPM should be avoiding errors. Goverment Business should be "goof-proof". Be Professional! Thank you for listening....

Do they need more people working the windows, YES! But the person that helped me once my number…read morewas called was efficient and helpful. If you don't have an appointment, just leave and make one. Will you still have to wait, yes. If you do show up without an appointment, then get ready to wait. And wait some more. Don't give the workers a hard time. Make sure you bring more documents than you might think you need. Birth cert, ID, court orders, bring it ALL!

just like every other government office, you must wait your turn people get very impatient I have…read morealways been treated fairly. They have always answered all my questions. I give SS office and staff a 5 star

Great hospital good staff kind energy good people very nice television enlightened peopleread more

parking is a struggle. my oh my how time and people made changes to how facility is ran. we all…read morewill or have to in our life time had to come to this point. i think service is slow just like dmv. the smell and service tells you everything about the environment.

Don't Bother. You…read moredon't get the service or respect you should get. They claim they have appointments available and give you a time to call back. You call back and they give you another time to call back. You do and they tell you to go online ... nothing online. You call back and they say they're out of appointments, I ask when they got open; their response... two minutes before you called. How are all the appointments gone in two minutes ? Decide I want to go visit the place and see if I can do a walk in. Huge line of 200+ people outside. None of which have an appointment, according to some of them, they were charging $50 to guarantee an appointment when the appointment service should be free. I'm guessing the employees or whoever is in charge is pocketing the "appointment fee" for themselves. They tell everyone that they will get a walk in spot. After 4 hours of waiting, mind you they got there an hour and a half late, they tell either will only be accepting 50 people. What about the now 300+ people well go home and try again another day. Some people were there longer than we were and still didn't get a spot, some people drove from far and nothing. Waste of time, either give out appointments or take more walk ins. No one in that line of 400 people had an appointment.

Tienen pésimo servicio. Es imposible hacer citas. Tengo 3 semanas intentando hacer cita por…read moreteléfono y WhatsApp y no e podido. Incluso he intentado ir en persona solo para que me digan que tengo que hacer cita. Como están aquí para apoyar al Mexicano cuando lo hacen imposible.

This is NOT where you should venture to if you are looking for a certified copy of your Fresno…read moreCounty birth certificate, contrary to what a Google search may indicate (unless, of course, you are under the age of two...but you probably wouldn't be venturing out then, anyway). There was a nice guard inside the door, who directed us to the new Hall of Records, which was fortunately very close by. So close that we could walk and leave our car at the parking meter we'd just fed. The Department of Health is on Fulton and the Hall of Records (Recorder's Office) is on Van Ness. (1250 Van Ness is what you're looking for if you're two or older).

It's really pathetic that you call these STATE funded agencies and they lack customer service. If I…read morewas on Welfare with a case manager they would jump.

This place is disgusting. I came for my appointment and there were 2 used conforms right next to…read morethe entrance of the USCIS application support center. The security guard seemed undisturbed.

The staff at this USCIS center are doing their best. The only problem is that most people coming in…read moredon't know what's going on, get confused, and end up annoying the staff in the process. As far as I know the center is by appointment only. It's a pretty unassuming building in a strip mall. I came in for a biometrics appointment and there were already a bunch of people waiting around. They don't want you in there til your appointment time, and if you try to walk in, you'll wound up getting told off. I don't know why they don't just post signs. Anyway, arrive on time but not early, and then get in line to enter the building. You'll show your appointment letter and ID to the security guard and be given a clipboard with any relevant forms and a number. You sit on one side of the waiting room to fill it out. They'll call numbers in turn and get you to move, then call your number again when you're up. The process was really well organized, they're very efficient about having the forms and clipboards etc all set up in time for new arrivals. Unfortunately there are a bunch of rules that aren't clear so the staff clearly get tired of repeating themselves. (I also got told off for using my Kindle, even though the rule on the signs is no cell phones and not no electronics. I should've taken my own advice from my last review and taken a book.) The initial wait was about 40 minutes, and I was out by the next appointment time an hour after mine. The officer who processed my application was very efficient and pleasant with everyone. I made small talk and she seemed glad of the opportunity to chat. It can't be fun processing people all day. She mentioned that it was a particularly busy morning but that it's quieter in the afternoons, so if you have the luxury of choosing your appointment time (I didn't) then go for the afternoon if you can.

Let me tell you , it's best to own a watch cause there is no clock in here !…read more Oh and highly don't recommend unless you enjoy giving free blood. That I didn't get back !

The Staff seemed great and friendly,if you love downtown life this is the staycation for you.They…read moreTreat you like a star getting pics and a autograph...finger prints is a bonus.plus they give you a onesie,one zip and your ready for the fresh Continental Breakfast... Housekeeping staff is rarely seen but other than that it's great! If your ever Downtown or ready for a 3 Day weekend Staycation,call click or they send a free shuttle....complentary Bracelets (like the Club ones)....will come back soon!!!!

OMG! It only took five minutes to get time registered on the parking meter on Tulare Street. Lol…read more The meters have been changed to cards only, but the screens are very hard to read in the sunlight. No debit cards, credit cards only, BTW. So this visit was to get an update on an already approved building permit. Due to a small error, we needed a red line on wording that shouldn't have been on our original plans. So here we are. Glad to see that the lobby has reopened since being closed due to Covid months ago. The hubby didn't have an appointment and was nicely surprised to be helped on the spot without one. Usually you make an appointment and come back in a bit. Anyway, the first guy to help him was full of "no's" but when another guy came out, he was very informative and helpful. Got one item taken care of, but one thing seems to lead to another in the construction world. Lol. He did let us know what we need to do next and it looks to be an easy fix. Needless to say, we're quite pleased with the outcome of this visit! Reminders-making an appointment is best and on Fridays their hours are only 830-1230. 9-5 on Mon-Thurs. Good luck with your construction plans, Fresno residents!