Was gifted a train set that was the wrong scale. I figured "Why not check with a local, small business" to see if they could exchange and give me credit toward the set that I really wanted. I messaged the store and got a nice response, so I went in. The store is totally endearing, every scale train that you can imagine, new and used. Their friendly dogs are walking around the store and the countertops are loaded with papers, invoices, purchase orders, who knows, but you can tell it's a real small business, owned and run by people who love trains! Cannot tell you how nice and helpful Gail was. The store didn't have exactly what I was looking for but that was no problem. She looked it up and ordered exactly what I wanted, and it arrived exactly when she said it would. (Plus she even directed me to another retailer for something she couldn't provide) Good people and a great store! read more