We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I think it's the best wash in town always great people and great fun and always great serviceread more

Submitted a complaint by email then on website. Got a response on that website to contact them…read moredirectly for Followup. So far no direct response even after multiple attempts on my part. My conclusion is that they really don't care and the one response on their website was just to appear responsive.

Unacceptable Experience at Oak Ridge Location…read more I had a very frustrating and disappointing experience at the PureMagic Car Wash in Oak Ridge (360 S Illinois Ave) on April 5, 2025, around 10-11 AM. I stopped by to use the free air station, which is advertised as available to the public. However, the layout of this location forces all traffic through the car wash line--there's no clearly marked exit or way to access the air station directly. There were over 10 cars in line, and I had no intention of using the wash--I simply needed air for my son's bicycle tire. Since there was no "No U-turn" sign, I safely made a U-turn in a spacious area to access the air station. A manager came out and warned me that I would have to buy a car wash next time just to get to the air area. I tried to explain the poor layout and lack of proper signage, but she instead told me I was banned from the property--all for trying to use the free air. When I called her out for being unfair, she escalated the situation by calling the police on her walkie-talkie. The police didn't even engage with me, clearly understanding that no law was broken. In my opinion, this setup should be considered a traffic violation--it effectively traps drivers in a service line with no legal or safe option to exit without making a purchase. This is a serious concern, especially for families or people with mobility issues who need to access the air station without being stuck behind a car wash line. This location needs better signage, a clear exit route, and serious training in customer service. Banning someone and calling the police over such a minor issue is outrageous and reflects very poorly on the management.

My Hubby took me through this car wash today, what fun! Haha cheap thrills!…read more He drives a Silverado. and I was curious how it would do getting the bed clean, and all his bells and whistles added! He took the antenna off. And as we went past an area, it scanned a sticker he has on his truck. And off we went fast and affordable. And to my pleasure it did a remarkable job.

I've always thought highly of this wash, not sure what changed?! I went thru yesterday and the…read moreback of my vehicle (Lexus SUV) was covered in soap. Also, I had to wipe off the bug juice on the headlights and hood

Ok bear with me there's a lot to say here-…read more I showed up just before closing (sorry didn't realize) yet the team received my vehicle like it was the first that day. Most guys have been there outside cleaning cars for 10+ hrs! I looked around and saw a guy on a rollator (injured I assume) cleaning up and I said wow that's dedication. I was told it was the GM. I then proceeded to tell that young man the leader I saw in him. His team reflected his energy and dedication I was so impressed. If I owned this business I'd want to know that even when I'm not looking the team works at optimal level Incredible! I'll be back! I didn't even mention how beautiful my vehicle looked

Being from California, I had gotten used to full service hand wash car washes. It was tough to find…read moreone here in the Knoxville area that wasn't an expensive car detailer. Stumbled upon Synergy and it was just what I was looking for. The attendant was very helpful and the crew was great. My car looked great at the end. The price was reasonable for the service I received. Two thumbs up.

I took my car to get washed here as I was getting it ready to get it listed for sale and well, I…read morethink they did a pretty good job... minus the part where they forgot to vacuum... the trunk. I decided to bring my place here to a local business to support the businesses around Oak Ridge and where I lived and well, I think it was an honest mistake. They were really nice when I brought it in, and told me the price right there in the parking lot. However, the prices they quoted me when I pulled in differed from the prices that I looked up on their website! If you're going to change the prices, you would think that the prices on the website would change as well... nope. Instead of what was listed on the website, a car wash as well as vacuumed interior for a total price of $29.99 (Standard Wash), I was quoted for $35 when I got there. Maybe that was a tip included? No idea. Anyways, I didn't ask any questions as that was a local business. Will I bring my car to get it washed here? I don't know, I might have second thoughts. They also do window tinting here which is pretty nice and I will probably consider bringing my car to get that done here as I saw the equipment used was pretty good and they also give a lifetime warranty. However, when it comes to tinting it usually lasts forever if it's installed correctly. If you have a trunk. Make sure you pop that open for them to vacuum as well. I didn't and well, wasted some money in the process and not getting everything I paid for. My fault.

I had a great experience with my car service today. Danny was very understanding with my difficult…read moresituation and I was very pleased how he handled it. I think they have a great team and perform processional work on your vehicle. They'll help to fit your schedule and have reasonable prices. I would highly recommend this Details shop for window tinting, car washes, and other detail services.

Employees are very nice and detail oriented. They already do a great job! I would definately…read morerecommend them over the competition.

Amazing customer service fast efficient and very clean. The employee Gabriel was amazing great…read morecustomer service

For the automatic car wash. I clicked on $8 wash and was charged $10. Didn't even wash all the bird…read morepoop off.

Very good pressure washer. VERY good service. Next time I'm back in town I'll be coming here.read more

Only 2 of the rear vacuums worked. #12 ate my money. Moved to the front and the suck power was…read moreVERY low - like, I'm not vacuuming my cat! The self-serve wash was good.

After more than 2500 miles of driving, I'm getting close to home. I want the new van to make a good…read moreimpression so I stopped at this coin-operated self-serve car wash to clear off as much of the highway much and dirt as I could. This is a pretty standard breeze-block car wash. They have a change machine, vacuums and one row of fully-automatic car washing. In addition to quarters, the machine does accept credit cards with a $5 minimum. That's a lot of wash. [Review 17212 overall - 279 in Tennessee - 729 of 2022.]

Tires are still dirty this place is trash the vacuum doest not work properly…read more They dont have towels for you to use, the machine for the carpet is not working that was a big mistake for me to come here please go some one else not HERE

Tried this wash again. It's gotten worse! Brushes only work…read moreon one side. Truck still came out dirty. Vacuums don't work. Service staff looks miserable! I didn't bother to complain just to spare the staff a more miserable experience. $20 "platinum" wash was a waste of money. I only got half a car wash and even that side is still dirty. Drive to any other car wash for a noticeably better service.

Great service every time! I'd dropped almost $100 in between the seats, and an employee found out…read moreand immediately gave it to me! Great job on cleaning interior!

Meh. My car got soap and water on it. Not sure it actually gave me the Rain X windshield treatment…read more My tires didn't get cleaned at all. Vacuums are strong with a good crevice tool.