I'm a landlord who dealt with nightmare tenants refusing to leave. Andrew Bass was sharp,…read morestrategic, and always five steps ahead -- exactly what the situation needed. He's professional, prepared, and detail-oriented. Thanks to Andrew, I got the best outcome possible.

I had just moved to Amherst from New Jersey and had a few issues with my landlord. I consulted…read moreBass/Bercume Law offices for advice and help. They were very professional and helped resolved the dispute expeditiously! I will recommend Bass/Bercume Law Offices to anyone who needs any form of legal counsel, advice or representation. They are the best! Solomon

So when you need an attorney, things usually aren't on the up and up. I was referred to NeJame &…read moreKling Law Offices by a trustworthy friend. I worked directly with attorney Julie Kling on matters involving employment law and personal liability issues. She was very hard working, easy to get in touch with, and made time to go over my options. She was upfront about costs, and outcomes. Overall if you find yourself in a jam, or just plain need a contract reviewed or a real estate attorney, NeJame & Kling is a pretty good team to have on your side!

We used Mark's office in the purchase of our house in 2016. The process seemed to go smoothly…read moreenough... Fast forward to 2018 when we went to sell that property. Our buyers attorney performed a title search (which we paid this office to do in 2016) and it was determined that we did not own 13 of the acres we were under the impression we purchased. This of course caused problems with our buyers and the loss of around $20,000 on our part. Now this office is only willing to shift blame instead of taking responsibility for the service we paid them to do. We are recommending to everyone we know that may even someday buy real estate to not use this office.

So, I used the web to set up an appointment using GoToMeeting, I selected 11 am this morning to…read morehave my appointment. I got a confirmation, and then two emails from the calendar confirming the appt, and an email from Lyle saying he could meet with me for 15 minutes. I didn't notice that the calendar appointments were set for 3pm, instead of my requested time. I sent 2 emails, with no reply, and decided to wait until 3 pm. As of this posting, (3:30pm) I still have not heard from Lyle, nor anyone else at Prepared Accounting about my appointment. No invitation to go to meeting, nor any word as to why my appointment time changed inexplicably. I guess I will keep looking for a good CPA.

Lyle met with us to discuss opening up a new business last summer. His introduction was clear, easy…read moreto understand, and super helpful. We ran into some complications and put the project on a shelf for several months. I came back to Lyle and Prepared Accounting as we began renovations on our commercial space and just in time for tax season. Despite being in full tilt for the April tax deadlines, Lyle took on our tax return and books management without hesitation and without judgement for being underprepared (my label, not his). He turned it around in record time, being sensitive to some of our other financial applications that needed our returns early, and stayed late with me one night to get me and the books up to speed. In short, I came to him with a late request, with weak documentation and preparation on my end, and he turned it around and delivered excellent service. I also found him to be extremely considerate, kind, and sensitive to the stresses small business owners feel in their early years. I will be recommending him widely in the area and returning for his services regularly. Prepared Accounting far exceeded even my most ambitious expectations for great tax and accounting services.

I'm an accountant, but I'm not a tax accountant. For years I prepared my own taxes, thinking I was…read moredoing the best job possible. For the last five years Bernice has been preparing our taxes and she has consistently surprised me. I have a refund on the way this year instead of the federal bloodletting I was expecting, and I have complete confidence in her ethics and expertise. I found her office professional, friendly, and easy to deal with as well. I dropped off my documents and my questionnaire in early February and she had them done within a week or ten days. I would pay a good deal more than the fee she charges for the quality of service her office provides. I try not to dwell on how much I overpaid in the years before I started going to Bernice's office, but I know where I'll be bringing my taxes next year!

After 25 years of being a client, I will never again recommend or use her services. Dropped my tax…read moreinformation off 2.5 months before due date. April 1st started to call to see when I could pick up my easy filings. No call back, left numerous messages/emails nothing. Then I get a message an extension needs to be filed. No direction just that she's filing an extension. I just received a $240 invoice from the IRS due to the extension on top of what I owe. Oh did I mention Bernice charge of $250. Awful customer relations, no follow up or communication with clients. Doesn't matter you've been a loyal customer for 25 years. She needs to retire if she can't handle tax season. STAY AWAY!!

Attorney John Richardson Drafted a Real Estate Boundary Agreement for me with a reluctant abutter…read more He went the extra distance in that he met with the abutter at her place of work rather than making her come to his office. His communication was excellent; I felt that his fees were fair. He solved a decade old problem for me. Mr. Richardson filed the agreement with the court very quickly. His understanding of Land Trust matters assisted me greatly in accomplishing my goals. I will not hesitate to use him again.

This family run business is top notch! I always did my own taxes online because I didn't think it…read morewould matter much. A few years ago I was pregnant and too tired to do much of anything. Dove got me back double what I usually got myself. And each year only gets better. They're great! And even though they only hear from me once a year - they completey remember me and my family.

Have used them as our accountants for several years. Shannon is thorough, kind and patient and is…read morealways available to answer questions. We love this business and recommend them to everyone.

We had an estate tax return done in the last week of tax season and it was done before the…read moredeadline. I would definitely use them again.

I cannot express in an online review how great this company is... I've been using Grzelak & Co for…read moremy personal taxes for many years now & have always found the services to be swift, fairly priced, and ACCURATE! For the years that "life" has monopolized my time, Mr. Grzelak automatically filed an extension for me & mailed the documents to my home... Couldn't ask for more attentive services than that. I've watched this business grow and evolve into what it is today and I will truly affirm that clients receive fantastic, personalized services. (love those pre-prep packets each January = soooo helpful for busy people) I've sent friends and family to have their personal taxes completed by Zach & his crew for many years now... And all are satisfied. Keep up the good work!

She handled a real estate closing for us and was really great. Good communication throughout and…read moreshe went to bat for us in a big way when the seller pulled some shenanigans. I felt like she was truly looking out for us - even if it meant more work for her (her fee had already been negotiated). I'd totally recommend her for real estate transactions as she knows what she is doing and also she seems warm and down to earth as a person.

She represented us as our real estate lawyer when we closed on a condo we were buying in 2008. She…read morefailed to notice that the seller left blank the section of the contract asking if there had been previous plumbing problems/ water damage. We expected her to go through the contract carefully for us, as our real estate lawyer, and didn't notice before closing this omission in the contract. Later we found that there had been major plumbing issues, a leak in the shower pipes, that hadn't been fully fixed, and created a huge expense to have fixed.