I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

Bad experience There was one cashier having a problem with a fake 100 ollar bill so I went to…read morebeauty counter as no customers thereNatalie the cashier was very rude told me I should go to front when I told here why she said aal right then I had many items as my cc would not take the total amount the day before so I returned todayAs another cashier came to help put items in my bags she said you can get 20x points Natilie cashier said not now I would have to reright after a returnShe was so rude and humiliating so I said never mind I will wait for the cashier up frontShe just smirked When I got to front cashier and waited 10 min I said about the 20x points She said she did not know how that worked She asked for another worker who was with four other clerks? talking and laughingWhen I show her my app on phone she told me I could only use onceI would have bought everying yeserday but it would be over my cc limit so I returned to Niagara Falls again todayWhen I got home checked my bill and was charged8.99 for Ristorante pizza which was on sale stating 3.99 or 3.49? and6.49 for Guiseppi which was also 3.99 on the price ticket at the cooler and Kind Mini which I never bought and is not in my bagI was told that I could not get the 20x but tomorrow if I spent 150 I would get more pointsI am 76 years old and this is all too frustrating and difficult to figure out but to have a clerk who is so rude and impatient is not worth shopping there any moreI do not feel I want to subject myself to anymore rudeness to return the items that I did not purchase or was overcharged for and lost my 20x points

It's a maybe. I bought a perfume because of taxes it went too high plus the size I needed wasn't…read moreavailable. But it's accessible plus the staff is good.

Today I went in to shoppers at ruffle 12:45pm. I was looking at some medicine when I went up to the…read morepharmacy counter and asked for some help. To fined the meads I need I was told to look in the aisle. I tried to fined what I need and asked again can I get some help do to I am dyslexic and needed help, The man behind the pharmacy came out showed me what I needed very aggressively and said can you not read. Is that how shoppers treat there customers with disabilities.

It's cool to have something that's been around for a very long time -- it spells longevity, which…read moreusually means they're doing something right. What I use most here is actually the convenient post office. They do a great job specializing in home health care products, in addition to the pharmacy. The staff are always helpful and friendly. There's plenty of parking -- just use caution, as it's a busy plaza.

This place is absolutely amazing. This old pharmacy (now a museum) looks exactly like it looked 120…read moreyears ago. It is run by volunteers (mostly retired pharmacists) and my boyfriend and I spent almost half hour here listening to old stories and explanations.

From the owner: We are a specialty compounding pharmacy in the heart of Niagara on the Lake. We can prepare…read morecustomized medications to meet the individual needs of each patient. Our specialties include bio-identical hormone therapies, gluten-free medications, custom natural health products, veterinary preparations, pain management and scar treatment. Our pharmacy serves the downtown heritage district of Niagara on the Lake and the thousands of visitors that flock to our town every year. Therefore, in addition to compounding, we stock a complete selection of commercially available prescription products, over-the-counter remedies, vitamins and natural health products, health and beauty aids, batteries and camera supplies, snack foods and drinks and everything else you might need. If we don't have it, we'll get it. If we can't get it, we'll tell you where you can. We also offer a Kodak photo-finishing kiosk so you can turn your digital images into prints.

No food, photos, make up or kid's toys. Simply fast prescriptions.read more

Excellent pharmacy...I've never waited more than 5 minutes for a prescription to be filled -…read morecompare that to Walmart or Zehrs or Shoppers! The staff are always kind and helpful, the pharmacists offer great advice regarding prescriptions, over the counter products and drug coverage. Highly recommend ***

This location which is just beside Frankies donuts and has a nice large parking lot. Inside there…read moreis tons of stock in the staff are friendly. This place is super convenient for anyone who needs to get in and get out.

I have had several prescriptions called in here, for my children and myself, from different…read moredoctors. This Walgreens has lost or messed up 3 of 7 prescriptions that we have had called in over the last 4 months. One, I went through the drive thru and they said they didn't have it. So I called the pediatrician's office and they said they called it in. I went inside to double check and the guy behind the counter found that it was in there but had been deleted for some reason. One, I had a family member go in to pick my scripts as I was at home sick, they said they had three scripts (which was right) but then they only gave her two and told her that if the third one was really mine I would need to come back in and get it. It was just prescription strength vitamin D. I went back in the next day and they claimed they never had the third prescription. After this last time I have change pharmacies. I would not recommend this pharmacy.

Thank you Prince Charles Pharmacy and team ! You are so efficient because I just got my 2 new…read moreGenutrane knee support from you and they fit fantastically well !!! You are the best ! Liliana D.

This store is awful. The customer service is subpar at best. The pharmacy is awful. I've called…read morethem repeatedly for over an hour and every time I call they hang up. The last time I was there I waited 30 minutes to pick up my prescription. And that's fine. I have nonproblem waiting. Everyone should be allowed to ask their questions and get squared away. But after waiting in the line a cashier yell out that they were closing in 10 minutes, as if we were supposed to leave. She was very rude, unfriendly and extremely unprofessional. When I got up to the counter she just stated "Date of birth?". Super rude it took me less than 4 minutes for the whole transaction but she was awful about it. Today to avoid in person interaction, I called and was hung up on repeatedly. I would be on hold and when the calls kept ringing with no answer I just went back through the directory and was rerouted back to the pharmacy line. And after going around like this for 15 minutes I would get hung up on repeatedly. I just switched my pharmacy to another location. When I called that one the phone was answered immediately and my question was answered. Everyone is short staffed and tired but that location has gone downhill.

I've never been treated so unprofessionally on the phone by people who are supposed to have my…read morehealth at their top concern. After a spending a half hour on the phone, bothering my doctor for a new prescription when one was already on file, they still didn't have the med ready as promised 24 hours later. Unacceptable customer service. Store Manager never called me back when I left a message to complain.