I first met Isidro at the beginning of August. He had agreed to service my home for bi-weekly service. He showed up on August 11th and did quite a bit of work; however, he never showed up two weeks after he said he would. After leaving several text messages and voicemails, I finally received an apology from him on September 7th, which I accepted. He stated he would be back at my home to finish up my yard the next day and never showed up. After sending a couple of text messages and a phone call, I received no reply. It is now September 10th, almost one month since he started work at my home. No explanation, no response, or respect. I am not sure if Isidro is overbooked or what the situation is.
I will give him credit that he did a good job when he was here the first time. For someone wanting my business, the lack of communication and his word of returning speaks volumes that he is unorganized. I am hoping for a response. However, this cat and mouse chase of trying to get an answer have been the most frustrating and unprofessional experience I have had with anyone in this area providing service. read more