There are thousands of great hotels out there that have great rooms, fantastic decor, wonderful…read moresettings, and all of the amenities. But it is truly rare to find one with a staff that makes you feel truly welcome. At home. Part of a family. This is one of those oh-so-rare finds, and I simply cannot speak highly enough of it.
To start, I'll run down the basics. It is a small hotel with joust 9 rooms, although 10 more will be built shortly. The focal point is the main building, which is a beautiful ancient villa that *still* belongs to a Baron. The 9 rooms surround the villa, each with a beautiful patio area facing out to the villa gardens -- spectacular, indeed!
The rooms are somewhat spartan, but in a positive sense. perhaps "understated" is the better word to describe them. They are decorated very nicely with Sicilian country style in mind.
Amenities: The entire property has excellent WIFI, full satellite television with English channels, air conditioning in all rooms, etc. etc. Nothing is lacking.
The main villa is the central location, which is where the reception is, as well as the restaurant and breakfast room. And breakfast is absolutely excellent!!! Fresh pastries, cookies, salamis, cheese, cakes, you name it. One interesting note is the coffee. The manager of the hotel used to live in the states, and has an affinity for American coffee. If you are looking for American coffee, this may be one of the few places in Sicily where you can get the real thing. He has a true American *professional* drip coffee maker, and imports "Chock full o'Nuts" coffee! I didn't ave any, since I still prefer my espresso in the morning, but it looked just right!
OK, so that is the place. I started this review talking about the people, so I will get to that. Massimo, the manager, is one of the most hospitable people I have ever met in my life. I watched as he interacted with all of his guests, and he is a master at making them feel like each is the most important guest he has ever had. It's the kind of thing you just cannot fake. He was born to do this! But what really shines was the staff as a whole. They all interact as a big family. They are more than co-workers, and I saw how ALL of them brought all of the hotel guests into their family. Guests dining with staff, playing around, etc. There was no sense that you were in a hotel. It was like being part of the family here, and that counts big time!
In closing this review, I would like to address one last thing. If you a re looking at hotels, you may notice this is a "Three Star" hotel. Honestly, it was very puzzling. The star rating system in Europe is very misleading. I have seen many 5 star hotels that cannot hold a candle to this place, so if you are concerned that it has three stars, please know that the stars are meaningless. This place rocks, and I cannot wait to get back there!