Absolutely terrible. I went there with my family and it was apparent that their English wasn't so good so I tried to be patient. First thing they ask me before I even sat down was if I'm from China? I was t sure. I thought she meant if I spoke Chinese and so I said I speak mandarin and she kept asking China. After five time saying no and she still asks me, I declared I am not from china. And then she asked me in English where I'm from. I said California.
We ordered beef udon, the Hana special, and some other sushi sashimi mix. Hana special had a few salmon and tuna nigiri, some tuna and salmon roll, and salmon and tuna sashimi. When I tasted one price of tuna, it was slightly rancid. I spit it out right away. I didn't complain because when they brought out the beef udon, there was no beef - I complained and she proceeds to tell me that there is beef when I dug in and searched for any sign of meat but saw none and showed her, she still insists that it was gyu udon... I'm like ok, no point complaining.
Then the bill came and it was the wrong bill. I pointed it out and she immediately said this was my bill without even looking at the bill. My husband had to take over and point out everything we did not order and that's when she looked and said oh ya, it's for the wrong table. Seriously?!
Because we have had such a terrible experience I had to fight for the vegetable udon and not beef udon that was given to us. She rolled her eyes at me!!! But in the end took 3 euros off. The sushi chef sensed the tension and offered my kids four lollipops which we did not take with us.
Worst ever sushi experience. They were not Japanese. I can forgive the service if the food were good but it wasn't. I have myself to blame though because I broke my own rule of ordering raw fish at a restaurant that I can't trust. Naturally I didn't not tip. read more