Showing a picture of a lamp shade what a 400. Cleaning looks like. Have not responded to my calls when I tried to let them know I paid too much for the services. So upset. They lost a repeat customer. read more

You've Got Maids - Lamp shade with bugs... specifically told they do this for move in cleanings. - Home Cleaning Near Me - New Bern, North Carolina

Excellent and timely service Crews showed up on time and did more than asked. Office manager follow up was excellent with timing of arrivals and follow up in answering questions. Would definitely use them again. Bob Pettigrew read more

I have used You've Got Maids for many years. I absolutely LOVE them. They are always very accommodating to all my crazy requests. I cannot think of anything negative to say and I appreciate all they do. Jill cleans my home and she always remembers just how I like things. Cannot say enough good things about this company!! read more

Hired this company, they are all full of promisses but when they get there, it is a different story. We made them come back because the blinds weren't clean, they turned the oven on "self clean" and did not finish, by scrubbing up the left over stains that did not come off. They also left the oven racks inside and damaged them. Did not clean the sinks well, could have used a magic eraser, but the maids said their boss won't supply them with the good ones, uses the dollar store kind not as effective. I would not recommend them. read more

They were able to work me in at the last minute when I had company coming unexpectedly. The ladies she sent did a beautiful job! It's such a great feeling to come home to a clean house, and it was a huge stress relief to know I would be ready for visitors. I would highly recommend them to anyone read more

This is a great cleaning service. Having been extremely disappointed by Merry Maids, this team of two woman did a wonderful job. Highly recommend! read more