BrightStar is top of the line when it comes to professional home care, this agency has leadership…read moreand staff that truly care about their clients. It's a bonus that a Registered Nurse supervises the care of every client. The communication BrightStar provides their clients sets them apart from the rest.

Dependable, reliable, company, focused on patient satisfaction. My grandmom really liked them. I…read moreliked their attitude and willingness to meet special care needs.

If I'm being honest, there's little I fear more than ending up in some type of facility-based…read moresetting as I get older. I dread the thought. However, as a person with a disability whose last family member only recently passed away I'm aware that at some point I may need another level of care and support. Marquette, a Life Plan retirement community, is one of Central Indiana's better options. I've experienced Marquette in a multitude of ways - from visits to chaplaincy to friends who have lived (and continue to live) here to my own experiences. Marquette is located on Indy's northwest side. It's on a 47-acre wooded campus that offers independent living, assisted living, a health campus, short-term rehab, and memory care. They're getting ready to create a new area called "The Commons" to create a pickleball area (I really need to try that sometime), a lounge, a grilling area and more. As you enter Marquette (which used to be known as both Marquette Manor and Marquette Senior Living), you pass through a monitored gate entrance. I believe it's 24/7 and I've never been here when someone wasn't present. It helps to know the names of the different areas as signage is really geared more toward community than commercial. The different areas are clearly defined. This is a wooded setting with trails, a small lake, and an abundance of parking (though I'll say one deficit is that finding accessible parking if you're not a resident is difficult at times). Services include transportation (shopping, medical, events/outings), valet parking, bi-weekly housekeeping and weekly flat linen, healthcare at the on-campus Lynne O'Day Clinic, maintenance, lawn care, snow removal, emergency call systems, pendants w/GPS tracking, expanded basic cable/internet, all utilities (except phone), and free wifi throughout campus. Assistance in living is extra. Amenities include a variety of dining options in pretty amazing settings. This is a "facility," yet so often I'm amazed at what they've done to make it not feel like one. There's a more formal dining room, casual grill, outdoor dining area, and even a "Township Tavern." Marquette has an athletic center run by the National Institute of Fitness and Sports. There are wellness programs run by two full-time, on-site personal trainers. There's a performing arts center, on-campus BMO Harris banking, a massage studio, guest suites for visitors (and private dining room areas), a woodworking shop, a business center, a chapel (that accommodates different faiths), walking/biking trails, a gift shop, and Marquette is pet friendly (small pets). Marquette, of course, has all the usual stuff - library, billiards, patio space, gardens. I've never had a bad experience here. Employees are well dressed, friendly, helpful, and discreet with personal assistance. They are protective of residents, however, it feels like almost "Disney" in a way. It's like friendly yet very definite. I've gotten the feeling more than once that these employees would kick your a** if you tried to hurt one of their residents. The front desk people are helpful and knowledgeable. The website features a wealth of knowledge about community including strong knowledge about costs (Yes, it's expensive. Every retirement community is but I love that they're open about this kind of information). There are very few retirement settings where I think "I could live here," but Marquette is definitely one where I think "I could live here." I dread the day when I may actually need more help, but if I reach that point I sure hope I can find a place like Marquette to live.

Marquette rehab has excellent front line care but poor medical management for patients who do not…read morehave their own primary care physicians.

My 94 year old mother went from Independent living to 5 days at IU North for Congested heart…read morefailure and COVID. It was recommended that she go to rehab. She arrived at Wellbrook by wheelchair accompanied by my husband and I. Upon arriving in room nurse came in. Weight, BP and TB test was done. Family questioned the COVID protocol since nurse was not wearing a mask. The nurse was surprised and left. Half hour- 45 mins went by while she was still in the wheelchair. I went to nursing stations to see what the plan was. We were told that Physical therapy and Occupational therapy would evaluation her in the morning. The nurse was questioned again about the plan for the present day and nursed repeated same answer. There was no orientation to the facility. There was no review of her current or past health. No one asked what her mobility was, her fall risk, her mental status. Her lungs, heart were not listened to. No skin check or check for edema in her legs. Loretta has been evaluation for several years due to incontinence and it has not been able to be controlled. There were several attempts to reach out to the nurse to give the nurse background on Loretta but were met with the same answer. We were told to wait until she was evaluated by PT-OT. Her family helped her out of her wheelchair and into bed. Family helped with her meal. Shortly after her meal she said she needed to go the the bathroom for a Bowel movement. Light was put on but no one came so family helped her. Day 2 there was a question on COVID isolation- We were told in the ER that she tested positive for COVID, so we were counting isolation from that date. After some confusion the Director of Nursing was consulted at he added 5 days to what we thought it should be. When I questioned him he berated me in front of the entire staff. The next day we were able to connect with the Regional Director of Nursing and she came back with a date that was even less then we had hoped. I only met one aid that had a smile and was friendly and she said it was only her 2nd week. Most of the staff breezed in and out of her room without a word and very unfriendly. We couldn't wait to move her out of there. I would HIGHLY recommend you look else where.

My mom went to Wellbrooke for rehab after leaving the hospital. When I would go visit my mom's…read morebrief, gown and bedding would be soaking wet. I would clean my mom while I was there. I did address this with staff and it still continued. Rehab did the bare minimum with helping my mom get better. After my mom's discharge Wellbrooke sent my mom a $2700.00 dollar bill. My moms insurance stopped payment several days before the date Julie(social services person) told me. I asked her several times "What date will my moms insurance coverage stop" I made sure my mom was discharged by that date but come to find out the date was several days before what I was told. I wouldn't trust this facility.

I was trained here with my CNA class. When I went to get some coffee which was in the room where…read moreeveryone was meeting, the head of the nursing home was at the front desk and scolded me as a child. In Greenwood Meadows where I worked everyone was allowed to drink coffee. I would want my employees on coffee to make them work harder. I was trained in memory. The social worker was great, residents loved the familiar songs that were played daily. Something that has haunted me for years, was when an aide was showing me how to get a patient out of bed, the resident was screaming in pain and the aide just didnt care and told her to shut up. The pain wasn't reported to the nurse, there was no compassion at all and just pure rage coming from the aide.

From the owner: Caring People Make the Difference. Our mission is to compassionately serve each resident with…read morequality care and excellence through health solutions that foster independence and self-esteem.

Horrible place to live. For the cost, I expected nothing but the best for elderly friends. What I…read morefound was sad. They want the money, but don't want to provide the care they promise. The nurses and care team are excellent but the administration and leadership is seriously lacking. Look elsewhere.

I've lived here since 2018, first with my dear wife, Carol, then as a widower since 2020. This…read moreplace is great. Its employees really care. The facility is top notch. They're about to expand because we're essentially full.

Excellent professional Director Patrick Burnsdall and trained Staff…read more I recovered from being paralyzed twice over a year to recover. Jehovah our God gives us strength beyond our own understanding. I will appreciate move arrangements as soon as possible. Because of Bacteria exposure and theft of personal Identity and belongings,/ they stole my email and my computer. Thank! Lucille Bryant move arrangements requested Send message

My mother was put in the facility several months ago I have had nothing but issues with them since…read morethis has started. I even had to call the police during the coronavirus. They hadn't first given my mom a shower in over 2 1/2 months. Forgot to feed her at lunch several times. Someone needs to help her in and out of the bed to her wheel and she calls for a nurse and no one responds to her calls she could be waiting several hours to get in bed. They don't help her to the bathroom they lay her in bed and expect her to do her business but then no one comes in to take her off for several hours either. This is NOT a place to take anyone you love trust me on that.

This is one of the best senior communitys ever to exist. You could not ask for anything any better…read more Staff is great. Very efficient, lots to do and it's been nothing but a blessing to this community. I love it here.

The JCC is a very family friendly workout and learning facility with two pools a lot of machines…read moreand different workout classes for everyone.

First time ever calling Maintenance they come into my apartment and take half of my water heater…read moreapart then tells me we'll get you fixed and did not come back until about 3 to 5 hours later. I left to go shopping at Walmart. I come back to my apartment and they used all of my clean towels that were hanging up and drying. They used it to clean up their mess from the water heater. My bathtub was clean and they left dirt in my bathtub where you wash yourself. They tracked dirt all through my apartment and salt due to the weather that we have been having. I do not recommend this corporation to anybody you people have just lost a tenant and probably will lose more. Buckner properties would be ashamed. If ANYBODY lives in the Cookeville TN area looking for apartments or houses or even a condo I would call and recommend BUCKNER PROPERTIES!!!! Ask to speak to Mike very nice guy.

My dad was here for rehab…read more The place looks secure. It isn't. Anyone can drive and/or walk in at any time of day and no one will question why you are there. Many unlocked doors at all hours. The "security gate" is rarely attended, and even then they do not check incoming or outgoing traffic. The staff, although friendly and tries their best, is not adequate for the sheer number of temporary and permanent residents. They also lack basic resources, like working equipment, much less modern equipment. The amenities are terrible. No wi-fi. I realize many of your patients are older, but a great deal of them are into technology and would love to use their laptops for their own entertainment. I tried to find a cart (or luggage cart) to haul some stuff to my dad while he was here (a stereo and DVD player and storage) but nothing like that is to be found. Really??? In a place where people stay and are moving in and out all of the time, similar to a hotel, you have no way to help your patients feel more at home?!?!? Ridiculous. The food, although meeting nutritional guidelines, is quite bland and mediocre. Finally, the complex itself is an endless maze of nothing making sense. Their is no central check in, so good luck finding who you are looking for. I've been trying to not write this, since their is a chance of my dad going back, but we will pick a different rehab facility next time.

Thoughtful, caring and an exceptional surgeon. Ground breaking research and the skills to take care…read moreof corneal issues others cannot. Staff is great and the exam was very thorough. Plan on the first exam to take a few hours due to all the special tests.

From the owner: Dr. Matthew Feng was hand-picked by Dr. Price to join the team at Price Vision Group. Dr. Feng…read moregraduated magna cum laude from Harvard and was selected as a Dean's Merit Scholar at the University of Pittsburgh School of Medicine. He is highly trained in complex corneal procedures, and has an engaging, warm personality.