My mother and father have been customers for 32 years. My 82 year old mother went to renew her…read moredrivers license an called Wright Gardner for her insurance card when they told her her auto and homeowners had been canceled. She had been without coverage for two weeks. They claim they mailed notice but one was never received. In 32 years she has had 3 claims all of which were legitimate. So when she went to renew she was refused. The new premium increased $2,500 annually. It seems as though Wright Gardner was looking for an opportunity to drop my mother. One would think after 32 years and a policy is going to be cancelled it would warrant at least a phone call. The office personnel had no empathy which made it even worse!!!!

From the owner: Our mission to develop an insurance program that best fits the needs of each of our clients.read more

This office is not open. When calling to update for a new vehicle we could not get an answer for…read moreHagerstown or Frederick 10:30 am Monday. Dropped by location in Hagerstown and it was closed.

I have been with Allstate since 1972. This office is fabulous. All of the ladies are friendly and…read moreprofessional. They are consistently top notch. It is also so great that they provide personal service and that you are talking to an accessible human being who is caring and knows what they are talking about. We are living in a world where competent customer service is largely non-existent. NOT HERE. These ladies always take care of my business. I appreciate so much all of your competence and wonderful demeanor. Thank you very much.

Mickey redid our home and car insurances and added coverage while reducing price. We switched to…read morehim because he is friendly and has access to many companies and was able to find us the coverage we needed and a great price. I also like that I have an agent in Mickey who I can call in the evening with a question or if we need to add or change something on our policies. Having that personal service is invaluable!

From the owner: I help my clients with all aspects of insurance including auto, home, life, and business. I am…read moreappointed with multiple carriers. this allows me to match the customer's needs with the carrier offering the best package. In addition i am authorized to offer the AARP auto insurance program through The Hartford. I have access to special Affinity rates for Educational and Medical Professionals as well as Fire Fighters through the Selective Insurance Company.

I have been with Tom's office for over a decade. They continue to get me the best discounts when…read moreavailable and are always very communicative and easy to reach whether it's a question about my bill or coverages.

I have been with Tom for several years as an auto user starting in 2015. Since beginning with just…read morea solo auto policy, I've added a new vehicle to my policy, my husband to the policy, and even a new home insurance policy; all orchestrated with Tom and his State Farm team (especially Tiffany). I even moved out of state but Tom was still willing and able to remain my agent and made the transition super simple. Tiffany would take note of dates I provided regarding my recent home settlement and DMV appointments (thanks to COVID-19) and follow up with me a week in advance, making sure I'm prepared for those events. Each of these policy changes have been pain free. I was even involved in 2 accidents that weren't my fault but I received quick guidance on what I needed. The 2 best parts I enjoy about State Farm is that my premiums have not risen and I was able to do all the new policy changes and updates virtually.

When I received an FR-19 notice from the MVA I contacted my insurer and Mary Wright provided…read moreguidance on what was needed to get it handled. Mary was polite, prompt and efficient in getting my notice handled. Thanks Mary!

From the owner: Geoffrey Karlen Agency Inc - Nationwide Insurance provides a wide range of high-quality insurance…read moreproducts and services to customers in Hagerstown, MD and the surrounding communities. We are dedicated to offering superior insurance coverage options that will protect against the unforeseen financial loss of property, liability, health or life.

Mike has been very helpful since day 1. He works very hard to see which plan is a right fit for me…read more Don't know what I would do without him! Thank you Mike, for all of your patience and God bless!

From the owner: At Mike Couvertier State Farm YOU are what is most important to us. We work hard each day is to…read morecover your family against the unexpected. We care about what is most important to you. My goal is to be the agent you and your family can count on for generations. License #: MD-3000039440, VA-1308803