I have been with the Waisner agency since moving to Springfield. Past State Farm agents were in…read moreNixa, Omaha, Nebraska and various California locales. State Farm has stood behind me with competitive rates and the assurance that State Farm is here for the long haul. The Waisner agency has done their job well and has worked with me to ensure I am well-covered insurance-wise while still keeping my coverage affordable. At the interpersonal level I consider our dealings to be occurring between friends. Come on in and experience the ambience yourself. These folks are kind and courteous and professional in their dealing along with being jovial and fun to be around.

Dan and the the whole staff are amazing and very friendly...I picked Dan out of the phone book…read morerandomly and I am so glad I picked his company.

Susan was extremely helpful in guiding us through our Medicare supplement options. We use her for…read moreour business insurance as well and she has always been a great source of knowledge for us. We highly recommend Susan and her team.

Genuinely one of the worst agents I've had to deal with. Do NOT use them for Renter's Insurance…read more I've been with them for a year now. They were fine until I actually needed them to DO something. I needed an update to my additional interest (something numerous other companies and agents have told me should only take a few minutes to change) and it has been OVER A MONTH and still nothing! Any time I try to contact them about it, they tell me it will only take 1-2 more days to finish. I told them I will be fined if I do not provide this new information by the end of the month. It has taken them so long that I am about to be FINED TWICE because of their incompetence. When they finally had it done, they promised it would be sent by Thursday at the latest and I STILL didn't receive it until Friday. AND IT WASN'T EVEN CORRECT! They failed to even change it to the updated address! They only had to make TWO changes and they still couldn't do that! Not once have they apologized for ANY of this. This is how they treat someone that has been with them for over a year. Every other agent and company I have talked to about this has been shocked at just how incompetent they have been. Please, go to someone else. These people will only cause you stress and make you lose money.

Look no further when you need insurance. Marsha is the owner and knows the business inside and…read moreout. She actually wants you to be insured properly and will coach you through the process to ensure you are protected. She has all of my policies, from life, cars, motorcycles and renters.

I saved $800/year and got better coverage for my home and auto insurance policies…read more https://insuredwithvra.com

Corey Hopkins, the Claims Handler who arrived from out of state to look at my damage after the big…read morehailstorm, was thoughtful, considerate, and caring.  He was organized and professional.  He answered all my questions and explained how my policy worked during this disaster.  He had multiple people to assess in my neighborhood.  The next day, he drove by and waved.  He worked on my paperwork and had the damage claim completed in less than 24 hours.  He is an asset to State Farm.

Tonya went above and beyond to help me and was so helpful sense I was on a deadline . And the…read more rates were great.

Joe was fantastic!! she our house a great good coverage. Then on a busy she was able to get us…read moreauto insurance within a couple hours, and I knew she was busy right then. Everything was seamless. And the timely were unbelievable. highly recommend Jill for helping out with insurance Dale Cronnell

I have been working with Matt for the past two years with my home and auto insurance. The staff is…read morevery friendly and I always get a quick response!

Secure is an amazing Group. From the front office to the back, you will experience first rate…read moreservice. They care about each and every client to each and every agent. You are treated with kindness and care. The knowledge they hold is unmatched by anyone. Their office staff greets each person with kindness and a welcoming smile. This is especially true of Christy. Anytime I have needed her help or ask a question she has a smile on her face and a willingness to help. I 100% recommend Secure Group to anyone who asks.

Great customer service from a strong team! Many thanks to Leslie Crain and Brian Askins.read more

Howie went above and beyond to speed along my recent claim, he was courteous and professional,…read morefilling me in on all the details about what I could expect, and in what order things would happen. I have been a lifelong State Farm customer, Howie's care and concern was spot on with the top notch service I have always received from his company. Kevin Clemens