For one it took forever to get an appointment. I finally did get one to have a hearing test done…read morewhich showed I have hearing loss as I suspected. They ordered me hearing aids and said they would be in by two weeks. After 3 weeks past, I called and they hadn't even ordered them. Since I had already paid for them, I asked why. They said they never got confirmation on the part my insurance was to pay. I told them that I had. The fact is they neglected to check on it. I think they are more interested in money than they are at customer service.

This man (Dr. Heiskell) has saved so many of our family members!…read moreHe is the only surgeon that my mother will let touch her! We as a family love him, he is considered family to all of our family. Much respect and love

He came is the room looked at the mass and said if I remove that your not going to get the results…read moreyou want. He never ask what I wanted. He said let me look at the MRI. Dr Burns said that is part of your body i can do nothing with that you need to see and ortho after questioning why I was seeing him because I had seen 3 other Dr.'s well when I tried to tell him it's because everyone sends me to someone else he didnt want to hear it. the thing is if he had looked at the ultra sound it shows a 2x4 mass. The MRI didn't pick it up for some reason I am guessing because it's a fatty tumor so it blended in. Don waste you time with him. Rude and no bedside manner and he don't listen. I know my body better than he does and I guess I can read reports better than him.

Misogynist, dismissing of me and my referring physician, who is female. Made a joke about the…read morelength of my colon, decribed my pain as "phantom", and was overall acting like an extra on "MAD MEN". If you are woman who needs surgical care, please look elsewhere for a health care professional who is professional.