I am writing this review to bring the antics of an employee to light. My sister, who will be starting the tenth grade this year, needed to hand in forms in order to play volleyball. There was a mix up in the paper forms, which we are very understanding of; this is not the point of our concern. The employee who handled my sister, Clara (thick Spanish accent) was unnecessarily rude to my sister. She went by herself, which she confirmed she could do over the phone. When she left, she called me on the phone nearly crying because of the way she was treated. We are from NYC, so we have dealt with our fair share of rude and mean people in our time so I was very surprised to hear her at the point of tears over the phone. We understand that sometimes, paperwork is very specific and tedious so some things go wrong. Instead of just telling her what was wrong, the employee, Clara, INSISTED on berating my sister telling her things such as "it's all your fault" "you're irresponsible" "that's not our problem". I'm 18 years old with plenty of life experience and even I cannot handle being spoken to like that, let alone a 15 year old by herself handling something like this. When I called back trying to talk to someone about the situation, I was also met with a terrible attitude off the bat. Coincidentally, I was placed with Clara. When I was explaining the situation, she interrupted me to ask how old I was and I told her my age. I thought this was very unprofessional because whether I'm 18 or whether I'm 35 was not the issue. I'm calling because YOU were rude to my sister. She told me, "I am an adult, you do not talk to me like that." I am an adult too, so I found the comment very inappropriate because she basically spoke down on me by doubting my maturity. If you, an "adult" woman with experience in that couldn't handle me talking to you the same way you spoke to my sister, what makes you think my sister would've handled being spoken to like that? It's sick how some adults get off on feeling powerful and feel the need to berate young people just because they can. Clara was upset once I got on the phone because she realized she couldn't pick on someone her own size. read more