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3 years ago

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Greenoaks Funeral Home

Greenoaks Funeral Home

(9 reviews)

Last week, I had a productive meeting with Mr. Steven Searcy, Prearrangement Specialist & Family…read moreService Counselor. He was absolutely transparent and empathetic in explaining , and was helpful in everyway. He followed up on the issue promptly. What impressed me most was Steven's commitment, passion and and dedication to his profession. I will go to him for any prearrangement and counselling.

My brother and I had a horrible experience here when our father passed and, given the nature of…read moregrief, it's only after everything occurred that we realize how terribly we were ripped off. Most distressingly, we'd wanted to know when our father was being cremated. Both of us called several times to find out when, and were assured that we would receive a call. I viewed his cremation as a sacred time and wanted to observe it myself with stillness and prayer. No one ever called us. Instead, we got a call the day before the funeral telling us to come and pick up his ashes. I was frustrated by this huge oversight, but of course, nothing can be done now. In addition, had to pay 60% of today's value of a plot we already own (from our brother who passed in 2003) to have my father's ashes interred in the same plot. We were sold a $500 solid bronze urn for my father's ashes -- and it came to us with a Made in China sticker on it, covered in a cheap velvet cloth that had a hole in it. If we could do it over again, I would have taken the ashes myself and sprinkled them -- at no cost -- on the plot we already owned at Greenoaks.

Church Funeral Services & Crematory

Church Funeral Services & Crematory

(3 reviews)

Words can not express the service delivered from Church Funeral Services and Crematory. Mr. Milton…read morethe entire staff, stayed professional, caring , patient , informative, and never missed a beat 24/7 . From our family to yours , Thank you ALL for all the hard work , support, and just being there , during this very unfortunate sad time, would not have completed this mission without you guys patient, loving, caring, gentle touch.

I've gone back and forth on writing this and gave myself time to think. I'm still appalled by this…read moreso I've decided to write this review. While I'm very glad other had a good experience I was really disappointed with the way I was treated. I went here on the coroner recommendations after discovering my father's death. When we arrived 2 days later and was told the amount. I was a little disoriented and ask if we would be able to have time to raise the money. I was 21 and didn't have $2,000 to just spend all at once. The women looked me in the eyes and said "we have had your father here for a week. If you can't afford this we need to make other arrangements". First, I was the one to find my father dead two days ago there is no way you've had him for a week. Second, I was asking for time to raise money from family and friends and possibly take out a loan not saying I couldn't pay. If I couldn't pay I would agree but at the time family members were already reaching out to help pay for it and again I could get a loan. My father died unexpectedly so I was in no way prepared to pay funeral arrangements. After some discussion she reluctantly agreed to give us some time but that didn't stop her from calling me everyday. I'm a daughter grieving the death of her father and being called everyday by a women asking about money. I was so thankful that the money was raised quickly (less than a week) without me having to take out a loan simple so I wouldn't have to deal with this woman any more. This situation should have been handled better. You shouldn't lie to someone about how long you've had their family member. Even if it was a mistake you need to watch what you say and have your facts straight because that was still rude and a horrible thing to say to the person who found them. Lastly, under no circumstances should you call a person 1-3 times a day asking about payments while they are grieving. It got to points were I would just hand my fiancé the phone and have him speak on my behalf. I would never recommend this place to anyone and I will never being going back here. My father would have been livid about the way I was treat and that's all I can think about now when I think about putting him to rest. That's all I have to say.

Rabenhorst Funeral Homes & Crematory

Rabenhorst Funeral Homes & Crematory

(2 reviews)

A funeral is never an easy thing to plan, especially when you lose a loved one unexpectedly. My…read morefriend's husband recently passed away and I accompanied her to plan his service. The man we met with was so genuine and gentle in his approach, which we greatly appreciated at such a delicate time. He listened to exactly what my friend wanted and more importantly, gently guided her in the decision making process because this was so unexpected and her husband was so young, a service was not something they had discussed before. She didn't really know what she wanted but the guidance she was provided was perfect. No high pressure sales tactics, every option was presented and she was allowed to choose within her budget without any judgment. Everything was carried out exactly as planned and the service was very nice. There were a lot of options as far as different spaces and the one we selected with the help of the funeral planner was perfect for her needs. The staff was very warm and welcoming. No high pressure sales, which I know other people have experienced at other funeral homes. Bottom line, no one wants to need the services of a funeral home but should you need to plan a memorial, this Rabenhorst is a very warm, caring place to do so.

This place is amazing. Mr Vaughan went above and beyond our expectations. Extremely kind and…read morecompassionate. No detail or wish was left out. He took care of it all and made my mother look so beautiful. Words can't express how grateful we are to him. If I die, this is the place I want everything to be handled at and Mr Vaughan to do it. Thank you again, my friend.

Yolo P - funeralservices - Updated May 2026

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