I needed a deep cleaning done before the holidays and Lorena responded promptly to evaluate and…read moreexplain their service. I made the appointment and it was completed with my total satisfaction.

Humble Queen Cleaning came in and did a deep clean for us. They were very clear in communicating…read moretheir scope of work and scheduling, and did a very thorough cleaning of our home. We will use them again and recommend you do also.

Ari was prompt and professional, taking on an very last minute deep clean without hesitation. The…read moretwo main ladies who cleaned the house did an amazing job! We are extremely grateful for all of their hard work. If you are looking for attention to detail and quality work, look no further!

I hired Ari after seeking out several cleaning services as I wanted to support a local small…read morebusiness that was owned and operated by a person of color. She was kind enough to do a FaceTime walk through of my 4 bedroom 2,300 sqft home and quoted me $700 for a deep clean. I knew this price was about double the cost of the other cleaners I could've hired but I went with it because I wanted to support this type of small business. The issue I had was that immediately after walking 5 steps into my home, she said she needs to charge me $100 more (now $800) because it was "bigger and dirtier" than expected (mind you she was only at the entrance of my home). Let this be a red flag to anyone who is looking for a cleaner because pricing should be transparent. She didn't tell me if she was charging per hour or per job, it felt like she decided to charge whatever she felt like with no structure. When the job was done, she tells me that the charge was $85 more (now $885) because of "tax." She said if I had cash, then it not would be the $85 more that it was due to me using my credit card and her card reader auto charging me tax. This wasn't shared with me or else I would've pulled out cash. I was not happy with the price as she charged me nearly triple than any other service had quoted me. It is my fault for agreeing to go through with it. Another thing that left me feeling RIPPED OFF is that she kept saying that my house was so dirty and nasty and ugly as she was trying to justify the up charging. My house was not as dirty as she made it seem as I cleaned prior for thanksgiving and I just moved into the home about 1.5 months ago. I do have two small dogs but that doesn't justify an almost $900 cleaning. I will not be using her any further or for a regular biweekly cleaning. I do not have a mansion house it's a standard home in average shape and almost $900 is her taking advantage of me! Also, I didn't check her cleaning before she left and when I did look at the cleaning job, I wasn't happy. She didn't clean the railings on my fridge, nor the inside of my microwave, and residue around the drains of my sinks were still there. Not worth almost $900!! Let this be a lesson to catch red flags and to be straight up about pricing. As for house cleaners, please be transparent with pricing and professional. Do not hire someone for nearly $900 as this is a complete rip off!

They canceled the same day of the service. I had to call them to know where they were at. Very…read moreunprofessional.

They came out to give me an estimate, when I texted that they got the job, there was no reply.read more