ZERO STARS!!! WOULD HAVE BEEN BETTER OFF HITCHHIKING!!!
I called Yellow Cab from the Radisson, less than 5 minutes drive from the listed address in Covina. I assumed they would be better than the smaller companies. The dispatcher said, "Uh, yeah... We got cabs in Covina. We can be there in 15 minutes." Then he added, "Fo sho!"
40 minutes later, I sobered up and drove my own damn self. At that point, I could only assume I was ditched without warning. 15 minutes after that (almost an hour after my call), I got a call saying my cab was ready. When I told the guy he was way too late, he gave me a smartass comment about not calling to cancel, then hung up.
I lived in the city for 16 years. I appreciate my cabbies, tip them well and cancel when needed. But if you treat your customers like trash, be prepared to be trashed on Yelp. Fo sho. read more