They made time to fit us in between jobs and really helped us out. They do good work and they're…read morefriendly helpful people.

These guys did an amazing job. Shortly after closing on our house, the AC went out, which led to…read morethe discovery that the house still had the original 1940s knob and tube wiring throughout the entire house which had been spliced (not to code) to new wire for the added AC and appliances all run to the tiny 100amp service panel. I was 5 months pregnant at the time and being pregnant in the Texas summertime with no AC is a big NO. We called Choate after we'd received an outrageous bid from another outfit, and Walter came out the next day to check everything out. He gave us a very reasonable quote not just to rewire our house, but to also run power to our shop and update the service panel to 200amps. Walter also made sure to come out before they were able to start the work to ensure that we had at least a functioning AC so I would be comfortable. Then the work began and it was discovered that our home was built to be bulletproof lol shiplap everywhere, layers of siding, firebreaks galore, unexpected 2x4s in the walls in random places. Our house put up a fight. Andy and Amon worked their butts off to get this job not just finished but adding things like more lighting in the bathroom and laundry area to exterior porch outlets to make our lives more convenient and comfortable. I cant say enough how much we appreciate all of the hard work and hours these guys put in to make our home better all while remaining kind, courteous (despite the many challenges) and patient with our 4 crazy dogs. Choate electric will be the only guys we call for any electrical or AC needs that we have in the future.

They came out after hours and fixed our ac. It was an easy fix and it was fast. It was reasonably…read morepriced, especially since it was after hours. We will use them next time we need ac repair.

Jose came out in the evening on a Sunday, I have an old unit and it was a difficult job but he…read morestuck with it and me and my family was able to sleep with air that night, he was friendly and professional. I will definitely use them again

Great Customer Service and Easy to work with. The service tech (Justin) stayed over night to…read morerepair and clean multiple units for us in South Texas.

I called to have them come look at the unit they installed on a new home 3 years ago that should…read morehave been under warranty. They came out and found that it had a leak from a mysterious "worn spot" on the line and that miraculously nothing would be covered under the 5 year warranty. Then they quoted me $1300-$1500 for repairs. I called another company that came out quickly and made the same repairs and my total bill was $463. Arrow has since contacted me saying I owe them over $100 for coming out to deny my warranty and provide me with a ridiculous estimate 4X what it really cost. I agree with other recent comments on here that this company is a complete rip off.

Fantastic is all I can say. Clayton came out Memorial Day and took care of our repair quickly and…read morereasonably! I would recommend!!!

Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.