Had a 60 min massage it was great ! I will be coming back…read more The masseuse was very detailed. She listened to my request. I have been to a few other places in Victoria but wasn't happy .

This place is so rough with their massage. Not relaxing at all. Then some old man that is an owner…read moreI think comes in without any consent and really starts massaging in a very aggressive manner. Both my husband and I went a couple times but quit because of the way they massaged. Really didn't like a man coming in and taking over when I had a female that actually listened to me about how hard to massage.

OMG!!!! Best massage in all my years along with what I would venture to say was a total FIX! After…read moremy appointments with doctors & masseuses I left this place light hearted & feeling 20 years younger. That was only 15 minute express massage. Going back today for 1 hour service. Thank you!!!

The lady kept stopping in the middle of the massage. Still in the room, hands still on my leg…read more.... but frozen. I was confused. Then I look over my shoulder- she was watching a video on her phone.

Went for an hour long massage a while back when I was visiting family in TX and I would highly…read morerecommend it. Very relaxing massage and atmosphere.

A great place for a pedicure! The technician was knowledgeable and had a gentle touch. Amazing…read moreambiance for a restful procedure. Highly recommend this self-care facility.

i had a disheartening experience with a gift card I purhcased on Black Friday (11/29/2023) that has…read moreleft me both frustrated and disappointed. Three weeks ago, I ordered a gift card from their website with the expectation that it would be a straightforward process. I chose the option to have a physical gift card shipped to me in Euless, TX so that I could turn around put it in a gift box and ship it right back to Victoria, TX to a dear friend of mine for her birthday. I am about 5 hours away so it shouldn't take three weeks to receive it, right? The first call was made on Tuesday, November 28th at 4:08p CST to see if there was a tracking number or if I could get an estimate as to when I should expect it. The young lady on the phone ensured me that "all gift cards have been sent out and that there was no way of tracking the package." She also ensured me that I should have it no later than Friday. Afterall, Victoria is only a 5 hour drive, so it did seem promising. After waiting patiently for the gift card to arrive, I called the second time on Friday, December 1st at 10:47a CST (7 days after the purchase). The young lady on the phone ensured me that it would be there at the end-of-day and that if it were not to give them a call back. Unfortunately for me, I had a plane to catch at 1:00p CST and was gone for a week. Saturday, December 9th, I arrived back from my vacation and still have not received this gift card I purchased 15 days/10 business days ago. 3:18p CST, I decided to reach out to them yet again that only added to my frustration. During this particular call I was told that I needed to speak to a manager to address the issue and I left my contact information. The young lady stated "I will text the manager right now". Monday, December 11th, at 11:10a CST I called again to speak to a manager. This young lady stated "This is the first time she is hearing about this and that the manager is in a meeting and will also relay this message to the Manager (Emily) and the owner." I did receive a call at 3:14pm CST, that I missed, and Emily did leave me a voicemail. When I called back 8 minutes later at 3:22pm CST, no one picked up so I left a message for Emily asking her to give me a call back. This place must be so busy and filled with clients because it is Tuesday, December 12th and the time is currently 2:14p CST and I am still waiting for a call back. This experience has been more than just a simple inconvenience; it has soured my perception of them and eroded any trust I had i their customer service. I'm actually glad that this is occurring because this is a projection as to how business is done at this establishment. I share this experience not only as a means of expressing my frustration but also as a cautionary tale for others who may consider engaging with them. The way in which a company handles issues and communicates with its customers is a vital aspect of the overall customer experience, and unfortunately, mines was left much to be desired in that regard.

Brianna did a great job with my pedicure. I always ask for her. Love my Woodhouse time. Always so…read morerelaxing.

My appointment at Woodhouse Spa Victoria was amazing! I left feeling so relaxed! Will be going…read moreagain.

Very good massage! I have been there a couple times and it does depend on who is working that day.read more