Extremely welcoming staff and always love their products, especially their candles! Great…read morerecommendations from staff, too!

I ordered several items from Bath and Body Works online. I received one incorrect item. The…read morecompany's policy online says that you can return items in store and they want their customers to be 100 percent satisfied. I went to my local store at the Pinnacle in Bristol TN. I was told they could not return it because it would mess up their inventory. Obviously they need to read their own policy. I don't understand how their inventory is the customer's problem. I was told to call the 800 number on my email. I have been in a customer service job for 26 years. I have never gave a client a number to solve their own issue. I do all I can to help. It's a sad world we live in where no one seems to care about their customers any more. I purchase a lot of items each year from this company but it will not be at this store.

Took my teen granddaughter there. To shop for her back to school the staff was so helpful and I…read morewanted to treat her. Super sweet staff bristol tn Our day was great and special and I we want to thank you

I think Shashawnna who was an amazing hairdresser did so well on my hair. I came in the store with…read morea bad hair cut from another time at a different store or haircut place and Shashawnna really helped me straighten out my ends and fix my hair by a haircut and color. I would definitely recommend her as a hairdresser and everything. The color on my hair she used was a good color with my skin tone. It was exactly what I needed. Thank you Ulta Beauty and Shahshawnna truly !!! :-)

The Staff is professional and highly educated in their chosen fields. The owner holds them to high…read morestandards. The Salon is beautifully kept and exceptionally clean. I've never seen a more organized salon in my many years. I've never been disappointed. I can count on 5-star service.

I was very excited to find an Aveda salon near me because I know their stylists are required to…read morehave special training from Aveda itself. I've had my hair cut there three times. the first time I had to go back because it was cut crooked. the second time was OK except the layers were done strangely so I always had a boufant on top and a flip at the end. the third and final time the stylist clearly didn't understand what I meant by blend all the layers and add face framing because I still had a boufant when she was done. I asked her to blend the layers and she chopped huge chunks of hair from one side of my head. well, I don't have a boufant anymore but the sides are once again uneven and my hair was so thinned it has no volume. I went from a boufant on top with flipped up ends to flat and uneven. I've never written a negative review before and hope I don't hurt anyone feelings, but I gave her three chances. I'm not going to bother going back to have it fixed because I'm afraid I'll leave with a pixie cut. I'll just find someone else to cut my hair.

Recently I went here to get a trim. But when I got home and gave my new haircut a closer inspection…read moreI began to notice how uneven they had cut my hair. I have two larger clumps of hair that are a good inch and a half longer than the rest, and other smaller strands that still extend past where the majority of my hair ends.

I would post pictures if I could. Luckily, you may search for the Great Clips official Facebook…read morealong with the Pinnacle locations Facebook and will see the images I shared. My 11 year old daughter got her hair trimmed yesterday and somehow got her hair butchered by an incompetent "stylist". Do yourselves a favor and go to a higher end salon that is capable of evenly cutting hair. You most certainly get what you pay for at this "salon".

friendly, clean, organized store. convenient location and decent sales sometimes. No stress…read moreshopping but helpful.

Went to pick up medicine took less than 5 minutes to get medicine and go great serviceread more