I went in on 10-16-2026 while traveling had a major issue with my stator going out i want to thank…read morethe service dept and the techs that worked on my bike because I was in town for a event at the dealership and had an event Saturday in the next town they worked up until closing and got me back on the road. Thanks to everyone at the dealership.

I went to Javelina Harley-Davidson to test drive a 2020 Tri Glide Ultra during the afternoon of…read more11/12/25. Earlier that morning I test drove a 2023 Tri Glide Ultra at Caliente Harley-Davidson. The 2023 was a better deal for me so I bought that trike. Today I get a notice from Eaglemark Savings saying that my request for the loan on the 2020 Tri Glide was denied because I just took out a loan on a 2023 TG. Who asked them to submit a loan in my name for something I wasn't going to buy. Maybe it was an honest mistake, an administration error, who knows, but it sure seems shady to me.

I purchased a 2018 BMW G310R on 10/28/2017. I wanted a black one and as you know if you're in the…read moremarket for this bike, it is hard to get. I spoke to my local BMW dealer in Austin, Woods Fun Center, and they were trying to switch me to a white one for $6474.11 after TT/L and their ridiculous fees. One call to Alamo BMW found me speaking to Brian Collins who said they had a black one in stock at $6050 out the door. Even with the cost of renting a U-Haul trailer, gas in my Suburban, and some ratchet straps, I came in $330 below the closest competing dealership in Austin. I had a pre-approved loan so I did the entire deal via email with him. I came in, signed some paperwork, and had the motorcycle in less than 30 minutes. No B.S., no mess, and saved hundreds of dollars. They earned my business and I have no complaints.

I only went once to return a leased BMW. I've had problems with the registration ever since, they…read moreapparently screwed up the paperwork with the state, and I keep getting notices of tickets which are being collected and ignored by the current owner. I've tried to get this cleared with the state, but they say something happened when it was initially, returned to BMW. It may be a one-off thing. But if you're the one, it's a hassle.

This is the best place to buy a bike. No outrageous fees, they are honest people over here. I drove…read more3.5hrs to get my bike from them and I promise you wont find a better place to buy a bike.

I came in to look at a used motorcycle and while I appreciate the staff taking the time to let me…read moreview and test ride the bike, the overall presentation and experience fell far short of what you'd expect when spending that kind of money. The motorcycle had obvious cosmetic drop damage (scuffed clutch cover, exhaust, and bar end), which I understand can happen on used inventory and I was told about before hand because I noticed a scuff on the clutch cover so I asked the shop owner about it. What concerned me was the complete lack of basic preparation and presentation: the bike was dusty/dirty, and both the rear brake reservoir and coolant were sitting right on the low line. If a shop asks for top-dollar pricing, basic fluid top-offs and wiping down the machine should be the bare minimum standard before putting it on the floor. When I asked about coverage or warranty options for peace of mind regarding the drop history, I was told they don't offer extended warranties because "it's a used bike and you never know when an engine might blow," beyond a basic 30-day dealer guarantee. Expecting a buyer to take on 100% of the long-term risk on a tipped-over machine without even properly prepping or topping off the fluids doesn't build confidence in their intake or inspection process. I chose to walk away and hold onto my money. I recommend future buyers thoroughly inspect any pre-owned inventory here before making a deal.

I am a 62 year old man who has owned and ridden numerous motorcycles since I was 14. I can recall…read moreevery experience that I have ever had dealing with private sellers and motorcycle dealerships over the years, and on the whole, I have found the private sector to be far less exasperating. Until today. I had been searching for a well maintained, low mileage, later model Honda 919 for the better part of a couple of years to retire my beloved but ageing 750 Nighthawk. I checked Craigslist at least every other day throughout this period, and was disappointed to find that examples of the model were becoming as scarce as hen's teeth, not only nationwide, but particularly on the local front. Having located a rare potential candidate being offered by a private party about an hour away in San Antonio ("In perfect condition, excellent shape"), I took advantage of the chance to investigate at my earliest opportunity. As has happened on numerous occasions in the past, I found the description of the bike advertised falling far short of reality... the right side of the tank was badly dented and patched, with plenty of scrapes on both frame and motor indicating at least one nasty low-side crash, with a diverse array of aftermarket parts used to minimize the apparent damage. I had also been following an ad for an identical bike posted by a place called Extreme Motorsports, and since it was located not far from the private seller's residence, I decided (out of desperation and scarcity) that I would try to overcome my long held prejudice and at least check the place out. What a pleasant surprise! Not only was the bike a much better candidate than I had previously uncovered in my two year search, the owners and staff , to a man, were among the best that I have encountered in any vehicular retail setting. I found that every person I met was pleasant, informative, helpful, respectful, and professional... though not to the extreme of being off-putting. Indeed, that was perhaps the most enjoyable aspect about the whole experience. This jovial group acts like a band of brothers who love their work, and their enthusiasm and camaraderie will put you at ease and make you feel like one of the family. My sincere thanks to all that I met, and to Dave and James in particular, the owners from whom I suspect all this motorcycle nirvana flows. You have provided me with an exceptional bike at an exceptional price, and perhaps most surprisingly, an exceptional experience!

my heart just crashed.....This is the only shop I trusted...someone that knew my DR 650 R better…read morethan anyone I ever met....I was so excited about bringing it to you to rebuild and service.....now I am back to square one. kills me to have to find a new mechanic. DAMMMMMITIIIITTTTT

I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

Found the scooter of my dreams by chance at this shop and Jason gave me a great deal. Bought a used…read moregenuine rough house 50 cc and saved the usual dealer markup but still got it dealer serviced. Sweet.

I walked in without and appointment and received Prompt service getting some tires mounted and…read morebalanced .

Great place they will help you find where you can take your mfs course and hook you up on gear etc…read moregreat service WOULD RECOMMEND

Arrival there at Kent and made contact with the service manager Steve, nice welcome from him, he…read moregot my vehicle in, Kent did the repairs as stated and got me out in under then two hours. Very friendly stuff in the whole store. At the end I was quoted the cost of the repair and no additional fees added to the final cost. I will return again for my Honda Goldwing needs in the future, thank you very much much Steve for your patience with me due to some weather concerns traveling from Georgetown to your shop, have a great day.

I have a 2020 Road Glide has 8700 miles and rode 300 yesterday from East Texas and it has been…read moreraining and apparently the stock back tire lasted 8500 miles. Called this shop at 9 a.m. David told me to bring bike in between 11-11:30 & sure enough he put the bike on the rack and is hooking me up! Needless to say this is 1st rate service. Thanks David! Look me up if you get to E. Texas and I will put us on some fish! UPDATE: David brings me over to check my brake pads as they needed replaced. He is knocking that out too. I told thanks for hooking me up and his response "It's what we do"! Great shop!!!!

What a great place. Two bikes went down while in the area riding David stepped up and put us first…read moreand took care of us. Fair pricing even though we were from out of town. If you're in the area and need anything for your bike or just stop in for good conversation this is the place to go...Thanks David!

Chuck, Stick and crew are fantastic. They stand behind…read moretheir work. No one is 100% perfect and certainly not a regular dealership such as Harley Davidson, but this shop totally will stand by any mistake. I have been totally happy with this shop since I was recommended to them back in 2012. I have a 1999 Roadking Classic that they keep going strong. American Legion Riders Alamo Post 2 DRILL

Amazing collection of motorcycles. Hard to believe one person owns it all. Oh well I can dream…read more Seriously. Check it out.