1. Yak Academy

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Littleton, CO

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10 years ago

Great staff know their language and are great with kids. It is inside Centerstage Starz next to Dart Warz.

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Mile High Multilingual Services Llc

Mile High Multilingual Services Llc

3.0(2 reviews)
4.8 mi

very professional! Staff is super friendly and they always send the most qualified interpretersread more

I have never worked with such an incompetent company before in my life. I placed my initial order…read moreon January 2nd, and got no response. I finally got tired of waiting and followed up on January 16th, finally getting a response that the translation was being done. On the 22nd I received an email saying my translation was finished with a link to their customer portal. No one had told me anything about the portal and I had no idea how to get into it, so I emailed back asking how I could get into the portal on the 23rd. Again, I got no response. I went about trying to figure out the portal myself and once I finally got in, I couldn't download the document. I followed up my previous email on the 27th stating that I was having issues downloading the document. The response I received had their guide to the portal attached, which was completely useless by the way because it only had directions for submitting request not for downloading documents. They also claimed in the email that they had sent this useless document before, which they hadn't, suggesting that I was the issue not their system. When we finally spoke on the phone they still clearly thought I was the issue and were incredibly condescending to me, talking me through the process like I was a 99 year old who was looking at a computer for the first time. After that walk through we confirmed what I had initially told them, which was the site wasn't working, and they finally emailed me the document. The document needed multiple revisions, basically half the translation needed to be fixed, and when I finally received the revised version the downloadable file on their portal was just translations of the notes we had sent them to fix, not the actual finished document! Big help there. The word doc they finally sent after all this was the version we needed but I'll have to spend hours fixing the formatting that was completely ruined in the translation. This version also contains two nearly blank pages due to messed up formatting. I'd ask them to fix it, but it's become clear that this company is more trouble than it's worth. I will happily spend hours fixing the document so I no longer have to deal with their incompetence. I have about 8 similar documents I need translated into Chinese, Spanish, and Russian but they will not be getting that business. I have never had such a horrible customer service experience with a vendor as I have had with MHMS. They don't communicate with their customers, their responses are always slow and inadequate, and their condescending tone whenever they make a mistake is disgusting. I will never use MHMS again and I will make sure everyone I know is told to steer clear of this company as well. Seriously, thanks for nothing.

Yak Academy - language_schools - Updated October 2026

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