I have had my fare share of piercings and a few tattoo. I have been around this industry for at least 20 year. I had never been to XS before, but I recently went in to check them out and was blown away. They were extremely kind, attentive and knowledgeable.
Best service:
-I did not wait long at all before I was approached by a staff member.
-I was not treated like an idiot (I have no visible tattoos or original piercings), in my experience a lot of shops judge the customer at first glance. XS did not. They were informative, but not condescending.
-The staff was honest and not afraid to work with each other to come to the best conclusion or answer to any question I asked.
-They were clean/hygienic and committed to my safety and theirs.
I was so comfortable, I had my nose pierced on the spot. I was comfortable, had trust and didn't really feel a thing. Nico, who pierced me was exceptional.
I worked in retail most of my life and unfortunately, most people only feel the urge to write a review if they are displeased. However, I find it is equally important to write a review when you are very happy or impressed with the service received, because it should encourage the continuous good standard of service one provides.
Thank you very much to the XS staff and I look forward to visiting your shop again. read more