Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

I forgot how terrible they are here! I came for a phone case and the guy started off by saying…read morethey probably didn't have anything for my phone. they actually had exactly what I wanted. I asked a few questions and salesperson could barely look up from his phone to answer me. he was so bothered and rude I'll remember to never go in again!

This store is great. Putting screen protectors on my phone is always so stressful. They did it for…read moreme and did a great job!

When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

Blue Back Square! We had a terrible experience! The staff was rude, disrespectful and…read moreunprofessional! The male employee used the F word! My children were traumatized! Stay far away from this awful place!!! Need to hire an entire new team! Retraining will NOT help those people!

Very poor customer service. The staff have lied to and intentionally misled customers, and have…read morebeen rude when confronted regarding their actions. They have quoted promotional prices then customers received higher bills with additional charges. They have refused to replace items covered under insurance. These things have happened to us as customers. Stay away.