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Xenotes Oasis Maya

4.6 (58 reviews)

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Recommended Reviews - Xenotes Oasis Maya

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Zip lining into the cave
Gabbby L.

From the great humor carried by the guide and the delivery of knowledge I can say it was interesting. I would recommend to anybody looking for some fun and intimate bonding time with a special part of nature!

We had a blast! Went on vacation for 5 days in Puerto Morelos and we'd heard about the Cenotes tours but didn't understand what they were. We had a blast! We took 5 people all of us adults but there were many kids there. My dad went, he's 75. You can jump from rocks and zip line into these cenotes or you can easily walk down some stairs into them. Were some water shoes! Our guide Joshua was great. Funny, historical and gave us great fact and tips about the cenotes. Thanks Josh!

Joan L.

Totally awesome excursion! Xenotes is run by the same company that owns Xcaret, Xplor, and Xelha. However, Xenotes is not a park but a small tour of four cenotes. Reservations are absolutely necessary! We were the only ones in our van when we were picked up at our hotel. We then rendezvoused at a central location and got on a van with about a dozen people total. Our group had a guide and a photographer. Both were knowledgeable, enthusiastic helpful, and personable. Each tour visits four different types of cenotes with different characteristics and activities. We started with a Mayan prayer at an open cenote surrounded by stone walls. Here we did cliff jumping, swimming in the green jade water, a zip line, and a slide. We then had a snack with beverages and baked goods offered. Each cenote has a covered pavilion set up where you can eat. There are also life preservers and restrooms. Next was a cavern cenote where did assisted rappelling. diving from a small platform, and swimming in the turquoise blue water. Next was my favorite, an ancient cenote with two circuits of zip lines. These zip lines had "seats" and were tons of fun. We had lunch at this location. Lunch was a nice variety of sandwich meat, some sides, and beverages (including beer and wine), and dessert. Not a gourmet meal, but it was filling and it worked. The last cenote was semi-open with lots of flora and fauna. We swam and kayaked. We then gathered at the central location again where we bought our pictures. Not a cheap day but totally worth it! We bought our tickets in combination with Xcaret so I am not sure exactly how much it was per person, but prices generally run over $100 per person. Look online, buy in advance and you can probably find some specials. Plus, you will probably want to buy some sort of photo package. It is really hard to take photos when you are participating in all of those water activities. We also felt very safe on this organized tour. There are many types of tours and excursions to do in Cancun or Riviera Mexico. If you have a choice, do not miss Xenotes!

Jo El S.

On our latest Mexican vacation to the Riviera Maya we had an ADVENTURE DAY with Xenotes Tour Group. We got to travel to four different cenotes and do different activities at each. Every vacation I try to do at least ONE thing that scares me! I am afraid of heights so rappelling into a cavern was my one "brave moment!" Besides having a romantic and adventurous day with my husband, we got to immerse ourselves in the stunning water and beauty of the Mexican scenery. At the first Cenote, considered an Ancient one, we did Ziplining, Cliff Jumping and got to swim among the waterlilies. (I did NOT Cliff Jump!!!) My favorite part was going Kayaking! We Kayaked through a semi-open Cenote with stone walls and hanging gardens. The multitude of butterflies swarming by the boats was just stunning! It took us a while to find our paddling rhythm but we did awesome going down the water and had a BLAST during the race at the last part! Afterwards we traveled through a "secret tunnel" full of bats and then plunged from some steep steps into the next cenote that we snorkeled in. Robert didn't know it was that SHARP of a drop and scrapped his shin all up. Rappelling wasn't as scary as I thought and once you were lowered down into the water and looked UP it was breaktaking! The way the light poured through the hole in the ceiling and ignited the water to a bright flaming sapphire color was just gorgeous and I REGRET my little phone just couldn't capture it. The tour company were total pros. They took a small private group, had a professional photographer there to take your pictures, restrooms were every where, transportation was included AND it was all you could eat and drink! I HIGHLY recommend if you ever take a vacation in the area! For our upcoming Mexico trip we're going to try Xenses with the same company! Cenotes of the Tour Lu'um - Cavern cenote lik' - Ancient cenote Ha' - Semi-open cenote K'áak' - Open cenote

To me this one was the scary one
Monica H.

We had such a good time on this tour. Our driver was Joshua Duran and Alejandra was our photographer. They were excellent! The scariest for me was jumping into a cenote. I was literally the last of my group to jump and I got to say thanks for your patients and guidance. After that jump I was good on the rest of the activities. Don't forget your waterproof case and water shoes like I did. Water shoes are definitely needed. We got a breakfast and lunch and beer was provided;) also no sunscreen is allowed because the people from the little town use this water and they want to keep it clean. I didn't see any mosquitos nor did I get bit, and usually mosquitoes have a feast with my blood :( over all this was the best part of our trip and the people in our group were awesome!

Lucerito R.

I've never experienced a tour quite as exciting as this one. We purchased our tickets about two days prior through our resort and it was the highlight of our vacation! Our tour guide was fun, but also responsible. This helped us ease into the experiences of the acrobatic zip lining and jump off points. He made sure that the group understood the importance of following the safety instructions, such as wearing the life vest at all times... and shaking them out prior to putting them on (you know, in case of sneaky spiders and crawly things). The entire experience took place outdoors in the jungle; however, even though you're with the elements, all the cenote sites have proper restrooms, showers and a covered area for sitting and meal eating. There are a total of four cenotes to explore and each has its own charm. My favorite cenotes included propelling into a very dark cave where only a ray of light could shine through; it was majestic (and cold). Another cenote allowed us to explore a river with greenery all around and we were able to kayak and explore on our own for a bit. If given the chance to visit again, I would want to make this experience a part of my trip again. It was also very refreshing given the humid climate.

Sammie C.

Our guide was Andres and our photographer was Gena. This excursion was absolutely amazing. Picked us up from our resort at 830am. It was a bit of a drive but so so worth it. Andres had his jams going the whole ride there. He had a pretty good play list going. We went to 5 different xenotes. One had a water slide, a zip line that dropped you into the water and a cliff jump. You float about a quarter mile until you get to a cave that has a 12-15 foot cliff jump. You kayake through another xenote and repell about 70 feet down into another where you also dive into water. This place is seriously breathtaking. Another cenote had zip lines where you drop into the water. Theres another one that you snorkel in with catfish and other small fish. Our photographer was amazing too. She caught some really good pictures. Mid - dive and on the water slides. I would recommend this tour 100%. We got back to our hotel around 630pm. Makes for a long day but again, it was so worth it. They provided lunch with beer and wine. We LOVED this excursion.

Shannia D.

Amazing excrusion. Highly recommend bringing water shoes. Be aware that sunscreen and bug spray is not allowed though, in an effort to protect the water for the local people living nearby. Other than that, the place was amazing and was my favorite part of my trip to Cancun

Kayaking with our guide Yoshua on the Xenotes Oasis Maya tour outside of Cancun.
Jason F.

I now have a new favorite excursion to go on while in Cancun! The Xenotes Oasis Maya is well-organized touring company which gives you a specialized tour of four different excursions of cenotes, which are a group of underground network of caves with rivers and lakes with warm water that are predominant in Yucatan region of Mexico. Xenotes gives you an opportunity to jump into the cenote (or sinkhole as they say in Mexico) from atop cliffs or zip-line in. The company picks you up at your hotel and takes you all the way to the jungle area, which they own. The cliff areas are jagged but some parts are man made so it easy to walk barefoot with accessible steps and railings. They do insist you wear a swimsuit because there's a lot of swimming and diving to be done. You can't wear strapless flip flops and you have to shower off before you even enter the cenotes due to the fact that these are precious ecosystems (yet in which our smelly bodies were still all swimming in) so they would prefer to not get chemicals from sunblock and bug spray into the water. They do offer a bevy of all-you-can drink bottled waters and soft drinks, so much so that I took extra bottles and manged to drink them all week long while staying at my hotel. (I'm bringing an extra bag to take more next time!) They also have complimentary towels and snorkeling gear for use in the second cenote. The company offers water shoes and glasses straps for sale because the cenotes are notoriously deep and you're stuff (like jewelry) will in fact slip off and fall deep into the water never to be seen again. You can wear your own strap-on slippers and if you have flip flops you're gonna have to strap them onto your life jacket. The road is bumpy once we enter the jungle via the tour van that picked us up at our hotel it took about an hour to get our photographer and itinerary and then it was off into the bumpy ride into the jungle. There was no napping here. Yoshua was our fantastic driver and tour guide while Karina took some amazing pictures which were made for sale at the company's headquarters in the jungle once our trip was over. Ik, which means wind, is the first cenote. It was here where you zip line and jump drop straight into the water it was mild thanks to the warm water. From there we drove to the second xenote called Ha' where snorkeling under a cave was prominent but unfortunately you couldn't see anything underwater. Then in a continuation of this xenote kayaking was featured as I got the opportunity to kayak with our guide since I was the odd number in our group. It was a fun adventure lots of number boats going on as another tour was happening at the same time. Then it was time for the third cenote which you repel into a deep water cave where you get to explore a shallower cenote which allowed for more cliff diving from a less taller cliff than the first one. After that we got the opportunity to have an all-you-can-eat lunch buffet with sandwiches, ahi tuna salads and soups were featured. And there was plenty of all you can drink cervezas and Malbec wine. It was great and the perfect way to spend the afternoon under a canopy in the jungle. Lunch gave us a great opportunity to catch our breath and refuel and head towards our fourth and final cenote experience. This one was "fire." We drove and then walked on a nature hike, taking in all of the flora of the region which led us to the end of a river where we all had to take a huge jump into a river where we then were forced to swim back down the long river (as to why we didn't use inner tube which I saw nearby is beyond me) it was a long and tiring swim, which you could also do the backstroke which made me ready for the long forty five minute drive back to the hotel, but not before you got the opportunity to ride their in-house waterslide one last time. This was whole experience was my one of favorite excursions ever. There was so much to see and do and Yoshua was a great host and Karina took beautiful pictures to remember the day's activities. If given the chance, I would totally pay to do it all over again and that says a lot.

Some of the most fun I've had in my life. This is a great way to see multiple centotes and get some adreline pumping. Mazaley was my guide and was very informative and patient, but all of the staff was so accommodating. Our photographer Cheely? Was also very good at photographing the whole thing!

Johanna V.

This was by far the best experience I've had in Cancun! The tour was a bit pricey but it was an all day activity so it was very well worth it. We had a tour guide to show us and really guide us through the forest and cenotes. We were on set schedule so we were able to complete all the activities. The scenery was absolutely beautiful. I was not expecting to buy the pictures but the photographer did such an amazing job, I ended up buying them anyways. There was food and drinks provided. Everything was absolutely perfect! I highly recommend anybody who is in Cancun to visit here!

The second xenote of the day. Snorkeling and looking at caves.
Trinh N.

This is probably the best excursion I've ever been on. Everything about it was great. I don't have any complaints at all. Our tour guide was great! He was humorous and made the day fun. He looked out and helped everyone. He helped me when I got tired swimming and I appreciate him so much. The four xenotes were all great in their own way. It was all so beautiful. Different activities at each location made it even more exciting and fun. There was a good amount of time spent at each location. I didn't feel rush or bored at any point. I wasn't planning on buying the picture package but after seeing the pictures, I had to get them. Our photographer did a great job capturing pictures throughout the day. The price was reasonable, $58 for two people. I would do this tour again in a heartbeat.

Shuttle that picks u up from your hotel
Gizelle M.

Worth every penny! I don't know what your bucket list entails, but mine includes swimming in xenotes/cenotes. With this tour which is a part of eXcursions Xcaret, you can experience 4 xenotes and perform different activities in each one. Of note: I cannot swim, and have a minimal fear of heights. However, this was still on my bucket list (along with cage-diving with sharks). This tour can be enjoyed by all, except with the usual issues such as back and heart problems etc, as it is not THAT strenuous and life jackets are mandatory. PRO-TIPS: Invest in a good waterproof camera or cover. You get in the water every time. And though I would have loved to bring my SLR, it would've been a pain to try to keep safe. Wear water sandals. Tennis shoes and slippers are just unwise. Don't use sunscreen. They make you wash it off anyway. Don't bring a lot of stuff. Most of the time, you will leave it in the shuttle. Lunch and drinks are provided, so you don't have to bring any. It took about 2.5 hours before reaching our first xenote destination. That includes pick-ups of other clients from different hotels, no traffic, and the driver's stop to pick up the photographer and itinerary. It also includes the 35-45 minute bumpy ride on unpaved dirt road. I get carsick easily, so TIP: sit up front if you can. And suck on some candy, it helps. What I've learned though, from previous trips to Costa Rica and El Nido, Philippines, unpaved dirt roads are a good thing. It leads you to untouched and pristine landscapes and destinations. Our first stop was the xenote Iik where we enjoyed zip-lining over water. There is NO dry finish. You HAVE TO land in the water. Either jump or let the water drag you to a stop. I liked this xenote due to the 2 types of zip-line available: seated or hanging (think pull-up bar) There was enough time to zip-line 4 times per person and even a 'Mayan Sacrifice' jump from the platform, if you wanted. My husband did that, of course! The 2nd xenote was the least enjoyable of all due the fact that there was not much to see snorkeling. The water was also cooler than the first. GERMOPHOBE TIP: The snorkel gear provided appears new, with a plastic-covered mouthpiece. And they offer u to take the mouthpiece at the end if u wanted. So, it makes me feel better that I am not using a used mouthpiece. The kayaking made for great pictures, but the water is calm and it is no Colorado River-rapids. The 3rd xenote Luum was the assisted-rappel one. It was the most beautiful one of all, in my opinion. It was the most enclosed one, very cavey, making the water look very blue. But the cave was dark and good pictures were hard to capture. A few bats were heard but the cave does not stink of guano. The water was also the coldest here, be warned! A snack of pastries and drinks were provided earlier. Lunch was mediocre with make-your-own sandwich, and some salad. The fudgy brownies were surprisingly good. Red wine and beer was also available. I would've wanted a more Mexican or Mayan-related meal. The 4th xenote was another zip-line, only a bar this time, so I had no choice but to do it! More enjoyable swimming. Our driver and guide was Gabriel. His English was not bad (there were only 4 people he needed to translate to, the rest (10-11 guests) were from Mexico and Colombia) but at times, I cannot tell if he was saying "can" or "can't". I also liked that he did not stress tipping and only memtioned it once at the end. That deserves more tips. The photographer's skills were not that great, but he had better pictures than my 5-yr-old underwater camera which takes crappy regular photos. THIS IS WHERE THEY GET YOU. $89 for all your pictures in a USB. Le sigh. But the experience was great. I mean, come on, it's only a little bit more than what they offer you to zipline in Catalina Island - which is a joke, btw. I don't know how they are scheduling guests, but it's amazing. NO LONG LINES. There was one group always before us, but they were usually halfway done, giving the xenotes all to just our group! No group after us either. This is NO THEME PARK. Everything seems natural. The way it should be. Why did I choose this instead of Selvatica which offers ziplining too? Because I have ziplined the longest and highest in Costa Rica, which is super amazing, as well as all their skywalks, swing and ATVing. So I wanted a different experience, making it a water-involved one. I hope that helps you with your decision, if you have done Costa Rica's Monteverde zipline. First full day in Cancun. Xenotes Oasis Maya has made it amazing.

The color of the xenotes car/mini bus.

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Review Highlights - Xenotes Oasis Maya

“There's also a photographer that is with us throughout the whole time capturing pictures of everyone in our group.”

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The Custom Tour by Rod Ratner - Cenotes

The Custom Tour by Rod Ratner

5.0(68 reviews)
63.0 km•Centro

I booked the Chichen Itza Deluxe Tour with The Custom Tour for my group of 12. We traveled during…read moreThanksgiving week 2021. Our group comprised of three families with adults, teens, and young children. It was all of our first times traveling to Cancun so I wanted to find a private tour for my large group. Booking with them through their website was easy and they were very quick to communicate via email. Leading up to the tour, we had some travel delays, but after updating Rod and their team of our situation, they were very accommodating. Kat was our guide and Pepe was our driver. Kat was informative during our guided walk of Chichen Itza and also accommodating of our last minute concerns and needs. Pepe was a great driver and got us to our destinations swiftly and safely. Marveling at the ruins at Chichen Itza and learning more about the history of Mayan culture and the way life might have been like at the time was very interesting. Kat took photos during our entire tour and later shared them via Google. A plus for our group as we LOVE photos. On our way to Cenote Samaal, we requested a stop for some fresh coconut water. They were quick to find a vendor on the side of the road. Pepe also got out and helped cut the coconuts for the 12 of us. Very impressed with his initiative and helpfulness. The coconuts were so refreshing after walking around in the sun at Chichen Itza! Admission, locker access, life jackets, and lunch were provided for us at Cenote Samaal. Everyone in our group enjoyed swimming in the cenote. The lunch buffet was a favorite among the adults in our group as we got to get a taste of Yucatan cuisine. There was something for everyone on this tour and I would highly recommend this company to anyone traveling to Cancun and wanting to get more than just a tour of Chichen Itza, but an experience of what the Yucatan area has to offer. We will definitely be touring with them again when we're back for our next Cancun adventure!

What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

Photos
The Custom Tour by Rod Ratner - Tulum Ruins

Tulum Ruins

The Custom Tour by Rod Ratner - Valladolid

Valladolid

The Custom Tour by Rod Ratner

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Tour Catamaran Isla Mujeres

Tour Catamaran Isla Mujeres

2.8(30 reviews)
5.1 km•Zona Hotelera

We booked this catamaran tour through Thomas More Travel at the Royal Sands Resort. We had a…read morediscount voucher, otherwise I doubt we would have booked it. It was a little on the pricey side, but overall it was an enjoyable time. We had to reschedule the first date we chose because it was windy and pouring down rain. The second date was perfect weather. We were picked up at the resort and driven quite far to a smaller marina in north Cancun. The boat was older and pretty basic. We did like the fact that it was a smaller group - maybe 20 total people. We stopped half way to Isla Mujeres and snorkeled for 15-20 minutes. We saw quite a few fish and a manta ray. When we got back on the boat, we were handed a paper bag with an apple and either a chicken burrito or a ham and cheese sandwich. No chips or anything. Drinks were included and while they were pretty tasty, there could not have been much alcohol in them. We decided to walk and shop on Isla Mujeres, checked out the beautiful beach with clear water, then sat at a restaurant on the beach to wait for the return trip. Three hours was too long for us on the island, but I guess if you rented a golf cart or taxi, it might have been fine. Overall, we felt it was priced a little high for the overall experience. But we did enjoy ourselves, nonetheless.

While on vacation my family and I decided to the boat tour which included drinks, lunch buffet,…read moresnorkeling, and being able to be on a private beach. The boat ride was a great time and they kept you entertained. The lunch buffet was not bad at all and you could go up as much as you wanted. The snorkeling was fun but if you do get tired out there they will come out to get you to bring you back to the boat. The private beach was a great time but I will warn you there are people out there trying to sell you things. Along with the chairs on the beach are not free you do have to pay for them. The price of the tour was very reasonable and easy to book.

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Tour Catamaran Isla Mujeres
Tour Catamaran Isla Mujeres
Tour Catamaran Isla Mujeres

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Living Dreams Mexico - The great ball court (pok-a-tok)

Living Dreams Mexico

5.0(91 reviews)
62.3 km•Zazil Ha

** Unforgettable Private Tour - Adrian Is the Best!**…read more My wife and I booked the private tour to Chichen Itza and Ek Balam, and it was the highlight of our trip. Our guide, Adrian, was outstanding: knowledgeable, passionate, and clearly proud to share the real history and culture of the Maya people. He brought both sites to life in a way no guidebook could, and we never felt rushed. Climbing Ek Balam and standing in front of El Castillo with someone who truly knows the story behind every stone was incredible. We were so impressed that we booked a second tour with him the very next day to see the Tulum ruins before our afternoon flight. He planned it perfectly, so we got a full experience and still made it to the airport with no stress. Professional, personable, flexible, and genuinely kind. It was worth every penny. Whenever we're back in Mexico, we'll book with Adrian and Living Dreams Mexico again and again. Highly recommend! -- Kevin & Sureni

We booked LeZebra hotel. We got Alondra and a driver the first day trip. The second day trip was…read morejust Alondra. She is an Ahh-mazing tour guide and person. She took photos for us and send a link so we didn't have to worry about getting our phones wet. She took us to local food and private cenote places that were incredible and we never would have found on our own. She is incredibly kind. Speaks fluent English and Spanish. She assisted with us shopping and other things we needed besides the tour. I would love to use her the next time we come back again.

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Living Dreams Mexico
Living Dreams Mexico
Living Dreams Mexico - Telum

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Telum

Jet Ski Cancun - Feel the power of the jetski and challenge the waves like never before.

Jet Ski Cancun

4.1(9 reviews)
3.8 km•Zona Hotelera

I don't like leaving a negative review as this one, but unfortunately, our first experience in Jet…read moreSki Cancun was disappointing. We rented two jet skis for one hour, with the clear understanding that each jet ski would be shared between two couples -- 30 minutes per couple, for a total of eight riders. This arrangement was explained in detail beforehand and the staffer agreed. However, the staffer unilaterally changed the plan and allowed only four guests to use the jet skis initially, disregarding what was previously agreed upon. When I pointed this out, the staff member reluctantly agreed to honor our original arrangement and suggested that they riders changed the agreement (false) but by then, we had already lost valuable time due to his misunderstanding. On top of that, our group spent 15 minutes completing paperwork, which delayed the actual start time to 4:15 PM, we arrived at 3:20 pm with enough time, even though the session was scheduled from 4:00 to 5:00 PM. Despite this delay being on their end, they did not extend our session to make up for the lost time. When I brought up the issue, the staff member was extremely rude, dismissive, and took no responsibility, instead blaming others for the confusion. The lack of professionalism and poor customer service left a very negative impression. This occurred on May 24, 2025 and unfortunately I didn't get the staffers name but he was small thin in stature male who was very rude and condescending. Who did not offer and apology nor any type of acknowledgment. My recommendation is look other places before booking here.

Staff were extremely condescending, rude and obtuse when asked about the super small and…read morerestrictive area you're allowed to take the jet ski. Definitely won't ever be returning to this place. And to boot, they are overly aggressive when wanting to take your pictures and use it for their marketing campaigns.

Photos
Jet Ski Cancun - Guests riding jet skis along the turquoise waters of Cancun, enjoying the freedom and the ocean breeze.

Guests riding jet skis along the turquoise waters of Cancun, enjoying the freedom and the ocean breeze.

Jet Ski Cancun - Ready for a #JetskiAdventure ? Dive into action in our #Area!

Ready for a #JetskiAdventure ? Dive into action in our #Area!

Jet Ski Cancun - Hey friends! Stop waiting until the weekend to have some fun!  At #Jetski #Cancun every day is a #weekend!

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Hey friends! Stop waiting until the weekend to have some fun! At #Jetski #Cancun every day is a #weekend!

Xenotes Oasis Maya - tours - Updated October 2026

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