I must question the owner's integrity and if we would not have been discriminated against if our last name was not Hispanic. But since she "allowed us to have our event," I will continue with my review.
First, when we met Sherri months prior to the event to see the space, she was extremely condescending, contradicting, and hardly accommodating to what I had envisioned for this special day. When my family first viewed the space there were white table clothes on each table. When we went back to view the space again, there were black table clothes on the tables. When I asked if we could have white table cloths for the baby shower, Sherri rudely stated that she only allows those for weddings and if we wanted white that would be our own responsibility. Altho not Also at our second showing to look at the event space, ideas that I suggested were met with condescending comments, remarks, and smirks from Sherri (we asked if we could have our buffet line set up in the dining room, and we were told absolutely not because someone could drop food, but people could eat in there; I also asked if I could open gifts in the "ballroom" so all my guests could be in one place, and I was told, "no, we can't be moving chairs through the dining room," but she offered to moved chairs from the ballroom and breakdown tables- in the middle of my event-to the sunroom--which seems a little contradicting). In all other pictures of the space, there is food throughout the house, so to limit us to such a confined space, were just shocked in her response. Needless to say, after all the snide remarks and comments, I left in tears and did not feel great about what should be a joyous event. Sherri then had the audacity to later text my mom that she got me on camera being rude. I was unaware that the cameras had sound, and was curious if should heard herself and how she was speaking to us in return.
Now for the day of the event (which was on the books for months). When we arrived at approximately 11:47 am to be able to begin set up at 12:Noon, there was a pile of mulch in the already small parking lot, and a trailer full of yard debris (see pictures). There were tree particles that covered the entire front porch, and we were kind enough to clean this off, after there was a lack of care from staff. There were water bottles laying in the front and unplanted planters that were blocking the front door, which again, we wanted the place to look nice and avoid tripping over, so we moved ourselves. Upon arrival, my brother-in-law asked for Sherri's number as he was disappointed in the appearance of the front of the event space, and the staff was rude to my brother-in-law, a 20+ year plus military veteran. Sherri had been texting and calling my brother-in-law while we were setting up (in her video monitoring, she could clearly see we were busy, trying to frantically set up, while her staff was following us around, and recording us on their personal devices) and accusing him of "bullying" and being "aggressive" towards her adult staff/son. I'm an unsure why she felt it was appropriate to continue to harass, as she could clearly see in her videos we were busy. If you want to talk about threats towards anyone, she kept threatening my family with lawsuits...yes, during us setting up for the event.
Sherri continued to text my MOTHER during the event, and threatened her with lawsuits and to cancel our event...again in the middle of our event, which once again, as she was watching us on video, she could clearly see was in progress.
One of my guests passed out because it was very warm in the space. Which again, Sherri was able to see on video, but she was too concerned about threatening my family with false accusations and lawsuits to even ask how our guest was doing. She even threatened to sue us if we wrote one negative review. YIKES!!!!
This lady clearly does not know how to run a business. And has found her close friends to write reviews to cover over the bad reviews since she has taken over the space a year ago. She uses her family as staff, which is great! But if she finds they are unable to handle small events such as a baby shower, then maybe she should find more appropriate staff.
I will say, the staff did have a change of heart, as I assume they were making up for the insanity of Sherri. And were kind and apologized for the front of the property looking like a mess.
Instead of being an adult and apologizing or asking if there is anything her staff could do to help make our day special, we are still being threatened with lawsuits.
After all this emotional distress, I unfortunately can not recommend this place, and at "Wynbrick Mansion," the customer is never right. read more