Used to be great, keeps going downhill. A lot of the staff is still really good and cares but management has them overbooked and gives them no time to do anything right anymore. We have to wait hours every time we've gone in recent memory. Including for our 3 year olds child specialist appointments. You can't make young children wait that long every single time... read more

Alexander Bitzer, MD 1/20/2026 Even though he squeezed me in between his appointments due to recent fall and fracture of shoulder humeral head, he took his time -- no rush. He patiently, thoroughly explained x-rays warranted conservative treatment sling and gentle PT, no surgery necessary. Trust in his expertise; 100% answered all questions, even gently administered corticosteroid shot to elbow constantly inflamed, painful from Rheumatoid Arthritis. Intelligent, articulate, excellent communicator, educator of his patients. Orthopedic Surgeon WVU Martinsbur WV read more

Dont go unless you can pay out of pocket, billing gives you the run around until they "cant help" anymore but will give you plenty of activties to do read more

I have never encountered a healthcare network where appointments are scheduled routinely, only to be canceled or rescheduled later by the providers themselves. While I understand that unexpected issues can arise, this has become a consistent pattern across multiple physicians within this network. When several different doctors repeatedly cancel appointments due to being "out of the office," it reflects a systemic problem rather than isolated incidents. Most recently, I received a call on the day of a scheduled specialist visit informing me that my appointment needed to be changed yet again. Patients are expected to arrange time off work, transportation, and other responsibilities to attend these appointments, and frequent last-minute cancellations show a lack of regard for those commitments. This level of disruption raises serious concerns about care coordination, reliability, and overall patient respect within this healthcare system. read more

Absolutely awful. It feels like patients have no rights anymore, they fraudulenty billed me

Total monopoly that think they can get away with anything and everything. Don't bother dealing with "Patient Advocate " they do NOT advocate for the patient, they are basically just an extension of the wvum legal department whose job it is to silence you and sweep your complaint under the rug ...persist with your complaint after they blow you off and expect to get a Cease & Desist letter in the mail or emailed to you threatening to involve "Law Enforcement/the proper Authorities" ....Great patient care there .. it's all about intimidation and threat tactics when you complain about their horrible & unacceptable medical "care " Would be less intimidating dealing with the Mafia read more

WVU Medicine - Hospitals Near Me - Morgantown, West Virginia

So I see they took my review down... The doctors at WVU KILLED MY BROTHER! You can take this review down until your blue in the face. I'll keep posting it!! You were negligent, you sedated him heavily, you intubated him to the point where he FORGOT HOW TO BREATHE ON HIS OWN!! This is all your fault and you will not change my mind. You are all murderers!! Maybe I should say you didn't murder him, but I will say you helped him die and DIDN'T EVEN TRY TO SAVE HIS LIFE! Plain and simple. Sleep well guys! read more

Did well, They any type of care for you, the care is really good and they have stuff that will help you in the future on a piece of paper after your done with the visit. They are the best! really comfortable in the lobby, they help with anything, well i think. cool place and just a wvu MEDICINE, Yea they give medicine. WAIT THATS NOT JUST IT, THE DOCTORS ARE NICE, Maybe not really nice but NICE. read more

One star is one to many, they are currently trying once again to bill an insurance company that I haven't had a policy with since 12/31/23 while they are also billing my active insurance. Talking to then, emailing them is a waste of time I feel like I'm dealing with greedy lazy idiots! read more

This organization fraudulently bills preventative care visits and procedures as non-preventative. They do this to subvert the ACA and they do it intentionally. If you have an annual physical or any preventative screenings check your bill - they likely submitted the billing to your insurance company with non-preventative billing codes. This will cost you money - and again they are doing it intentionally. read more

Have been trying to get a hold of the urology department for weeks, using several forms of contact. So far they have been unreachable, and do not return or answer messages. read more

I do not recommend anyone going to Tyler Fleming intern for behavioral health medicine. I got tested for ADHD and mind you I have been having these symptoms since I was a CHILD, they have gotten worse throughout my life. I truly thought he was going to help me, but no he did not. I got tested for ADHD and the test came back "invalid", he then told me my insurance would not cover for me to take another test (he didn't even speak to my insurance). I then called him and asked him if he could send over why the test was "invalid" to my insurance because they needed proof in order to retake the assessment and he told me "he could not do that". For someone to be in behavior health he obviously does not care about his patients very much. I have struggled, and I am still struggling tremendously with ADHD. I would not recommend anyone going through him to get answers. He WILL NOT HELP YOU. I am furious with this outcome and something needs done about it. He could not give me an answer why the test came back "invalid", AND he never followed up after he said he would. I am beyond PISSED. I am not the one to throw someone under the bus by no means but he clearly does not know what he is doing with his patients. read more

I noticed that Forest C. was hit with an exorbitant amount for lab work. I was also hit with a large lab bill a few years ago for $1300.00s. Then the last $100.00 they claimed I did not pay. I had to get the WV State Attorney General involved. I still spent months getting the fraudulent account off my credit report. Another time I was hit with a bill for a $100.00 when I was only supposed to pay a $60.00 co-pay (specialist visit) - total $160.00. The most recent issue involved a trip to the emergency room and WVU billing said they would put the bill in a 90 day hold. However, they sent it to the internal collections department. I gotta say the collection letter looks really intimidating. To bad I can't get a hold of anyone in that collection department to discuss the matter. Anyway I am filing a consumer complaint again with the WV Attorney General. They said, they would gladly step in and help mediate on my behalf. I am including the link for the Attorney General Consumer Complaint form. The more people that file a complaint regarding WVU's abusive billing practices the faster the AG can go after them. Please spread the word far and wide. https://ago.wv.gov/consumerprotection/Pages/default.aspx read more

Garbage billing practices. I had surgery over a year ago and I keep getting NEW bills for random amounts that they don't bother to explain either through MyWVUChart (which is essentially a virtual wastebasket where your messages go unread) or on the phone, where so far people I've talked to have been uninformed ("I'll look into it", "I'll get back to you" and then you never hear from them again) or downright rude. My insurance, on the other hand, tells me WVU Medicine has tried to double-bill me several times and they've had to decline the claims. Most recently, I got a $3,000 bill from WVU Medicine and when I asked what it was for considering the thousands of dollars I and my insurance have already paid them, they said it was a mistake and lowered the bill to $400. If I hadn't asked, they'd have simply pocketed the $3,000. When I asked why it took them over a year to send me yet another bill, they said it was because my insurance hadn't processed the claim. When I called my insurance, they showed me how they'd paid all the valid claims in under a month. The lack of transparency is unacceptable and it's not as if you can't get medical treatment that is just as good if not better if you drive a few miles more. As it is, I'll avoid WVU Medicine like the plague and even pay out-of-network costs to spare myself the aggravation of dealing with their billing department. read more