Recently, I went to Home Depot to purchase a new screen door latch to replace the previous one that broke in sub-zero weather. This latch had served me faithfully for over a quarter of a century, but she finally gave up the ghost. So I spent an hour researching what the best options were available to me on the Web, and decided that the storm latches from Wright Products warranted further investigation. Armed with this information, I headed off to the local Home Depot store in Canton, Michigan, which is located on U.S. Highway 12. Thankfully, the friendly staff at the store was able to point me in the right direction to the Hardware section. After spending 10 minutes browsing the offerings from Wright Products, I was able to find an almost identical match that I needed. So I purchased model VC333BL, and brought it home with me. The installation of this door latch was really straight forward. Wright's storm door latches are made from heavy-duty aluminum, not cheap plastic like other competitors use. What amazed was that the instructions on the back of the packing carton were easy to read and follow step-by-step. This is a real plus in this day and age, when so many products and technical manuals are produced in countries where English is a secondary language. Thankfully, I was able to use the original holes in my storm door to mount the new latch. Installation was a breeze and only it took me 30 minutes to lineup everything and make some minor adjustments. However, I ran into a slight problem. While lining up the VC333BL latch, the spring that goes in behind the door button fell off and hit the ground. To make matters worse, I accidentally stepped on the spring ruining it. This minor accident really bummed me out for a while, so I decided to contact Wright Products and obtain a replacement spring. I fired off an e-mail the next day, and received a reply back from Nicole Carter, who is a Customer Care Specialist at Wright Products. She replied back and I gave her my contact information. She promised a replacement spring in 7-10 business days. However, when I received a box from FedEx, I was shocked that they sent me not just a new spring, but a completely brand-new door latch at no cost. Now this is what I call customer service!! I will be a solid Wright Products customer from hereon out. Furthermore, I highly recommend them, and award their outstanding products and customer service by giving them a 5-star award here on Yelp. read more

Well unfortunately it appears that the company is out of business, they cannot be reached by internet or telephone. I recently purchased a Wright Products Co storm door closer at Home Depot in Chicago and was very happy with my purchase until a few days ago. The door closer jammed in the open position. I've since read about the same problem with the door closer on the internet. The door closer in question functioned properly for about two months. The previous door closer functioned properly for about 8 years. Oh well, guess I'll have to find the receipt and go back to home depot. read more

Two weeks ago, I had a light weight screen door latch break, which had been there for some time. I was in luck, Menards had one on sale that was the same kind, though the holes didn't line up, so it took a little work. Got everything lined up and was holding it up to the door, when I dropped it onto the porch floor that was covered with indoor-outdoor carpet and a half inch thick welcome mat. I couldn't believe it, the latch broke into two pieces. When I examined it closely compaired to the old one, I noticed that all of the metal was extremely narrow compared to the older one and was a very poor grade of aluminum. I took it back to Menards. They replaced it, but I noticed that they had replaced almost all their latches with a differenct brand. I took the replacement and was fastening the bar to the door frame. As I almost got finished, but hadn't really tightened down the screws, I noticed little cracks appear across the metal surface. When I took it off to inspect it, it just crumbled into a half of a dozen pieces. Since I have to make a round trip of 32 miles each time to get this handle, I was upset over the product and the waste of time and gas to fix it. read more

Performax Door Closer. I have never seen a worse set of instructions. I am very handy and it took me all evening to figure out what to do.

I really appreciate your review for Wright Products Co. I agree, they have great products. I recently went to Lowes to replace a Vermont Series Mortise Lock for my storm door and the guy actually gave me a Wright locket that looked like it matched the old one that I had a locksmith drill out to lock to get into the house (another story!) Anyway, my brother looked at it and realised the Exterior Trim Plate with the screw posts was missing. I've called everywhere, including Pella, but can't find an email address for Wright Products Co. customer service. I just want to purchase the brass Exterior Trim Plate so I can put this puppy on the storm door! Can you help me? Thanks. read more